Hi, my name is scorrrp!

scorrrp

Hi everyone,

I’m hoping someone here may have been through a similar situation and can offer some advice, because I honestly don’t know what else to do.

I am a social housing tenant in London and have been dealing with serious housing disrepair issues for many years. These include electrical safety concerns, damp and ventilation problems, poor maintenance, repeated contractor failures, and other issues that have been reported numerous times.

In March 2026, my property failed an Electrical Installation Condition Report (EICR), and I was moved into temporary accommodation. However, despite numerous inspections, surveys, emails, complaints, and promises, very little progress has been made towards actually resolving the problems.

Over the years there have been countless inspections and visits, but I seem to be stuck in a cycle of more surveys, more inspections, and more delays. I am still waiting for clear timescales and meaningful action.

The situation has had a major impact on my quality of life, health, ability to work, and general wellbeing. Living in temporary accommodation while waiting indefinitely for answers has become extremely stressful.

I would really appreciate any advice from people who have experienced something similar:

• How did you finally get your landlord or housing association to take action?
• Did involving the Housing Ombudsman help?
• Did contacting your MP make any difference?
• Are there any practical steps or strategies that worked for you?
• Can anyone recommend a good and trustworthy housing disrepair solicitor who genuinely fights for tenants rather than simply signing up cases?

At this point, I feel like I am completely stuck and would be grateful for any suggestions, experiences, or recommendations.

Thank you very much for taking the time to read this.

Regards,

Sergio

Holly_Scope

Hi @scorrrp and welcome to the community.

I'm sorry to read what you're experiencing with your social housing. The landlord has a legal obligation to ensure that your home is safe, and certain measures are met. I found this really helpful step-by-step advice on the reporting and escalating process - How to Report Unsafe Social Housing Conditions in the UK

I can see you've listed some of the steps in your post. Have you taken any of these yet? It'd be good to know where you've got to so far and what third parties like the ombudsman would do to support this being resolved.

Community_Scope

We're going to pop you over an email soon @scorrrp, please keep an eye out for it