I need help please. HMRC given PIP the wrong information

TiredMother
TiredMother Community Member Posts: 10 Connected
edited June 25 in Universal Credit (UC)

Received a call this morning from PIP (I know that isn't UC) for my learning disabled and autistic daughter to query why daughter had moved to Scotland and not told them. Apparently HMRC had told them she had. PIP corrected it as we have lived at our current address in England since 2011 and never lived in Scotland.
I managed to sign her into the GOV One thing and correct the address there too for HMRC as advised by the HMRC team on X although as per their advice I could only change it with today's date as you cannot back date it.

My main question in regards to UC is that she is also on my UC claim as an adult and I get carers element for her. I also get 2 bedroom rate because she is here. She doesn't get UC herself.

Will HMRC have told UC the same wrong information too? Do I need to contact UC?

I have autism myself so struggling and my UC claim currently looks fine so I don't want to rattle them for no reason.

Comments

  • Rachel_Scope
    Rachel_Scope Posts: 4,221 Online Community Team

    Hi @TiredMother. That's very odd. Are you able to see the details UC have for you on your online account? You could always contact UC to check your details by popping a message on your journal.