Hi, my name is manucantona! What does it mean to have a compliance check?

manucantona
manucantona Community Member Posts: 2 Listener
edited June 27 in Benefits and income

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  • manucantona
    manucantona Community Member Posts: 2 Listener

    i have had a letter from DWP compliance phone call in 2 weeks I am on pension credit been on it for nearly 5 years itit's strange, not like phoning me for updated info, what does it mean thank you

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,214 Championing

    Hi,

    These can be random checks, or sometimes they're triggered by external changes.

    They should just ask you to confirm your living arrangements and any savings etc.

  • Rosie_Scope
    Rosie_Scope Posts: 8,861 Online Community Team
    edited June 27

    Hi @manucantona, welcome to the community. I can see OverlyAnxious has already answered your question but I just wanted to pop in to say hello and welcome.

    I hope your compliance check goes okay. They're usually quite straight-forward and providing nothing's changed too much, most people find there's no change to their payments at all ☺️

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