Universal credit

sweetiex
sweetiex Community Member Posts: 2 Listener

Hi I'm full time carer to my husband who is a complex patient with chronic health conditions.

I'm looking for advice on our current universal credit account,we have had no to do lists or messages in our journal and no statement or money through which is highly unusual,i left a message in the journal yesterday morning and this morning no reply,i have tried looking for a phone number but the one google is giving is taking me to a business number,obviously very anxious about what is going on i would have thought it normal they leave a message.

Comments

  • Kimi87
    Kimi87 Community Member Posts: 8,887 Championing

    The phone number for Universal Credit is 0800 328 5644.

  • sweetiex
    sweetiex Community Member Posts: 2 Listener

    Thank you they got back at last statement and money in apologised for the delay.

  • Mary_Scope
    Mary_Scope Posts: 5,112 Scope Online Community Children and Family Specialists

    Hi @sweetiex and a warm welcome to the community from me!

    I'm glad to hear you were able to get through to them, how are you feeling now?

    It's lovely to have you here and I look forward to seeing you around the community😊