Hi, my name is Terry5262!

Terry5262
Terry5262 Community Member Posts: 4 Listener

Hello i have just joined

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  • Bluebell21
    Bluebell21 Community Member Posts: 5,536 Championing

    Hello @Terry5262 welcome to the Community. I hope you enjoy your time on the forum. Any questions just ask.

    Have a look around and join in when you are ready.

    Take care.

  • Terry5262
    Terry5262 Community Member Posts: 4 Listener

    The Equalities Act refers to "Reasonable Adjustments". I cannot find anything about how you deal with "Unreasonable Adjustments". so wonder legally how they fit in.

    I ask because my local authority has made a street no loading/unloading so effectively banning Blue Badge holders from parking outside the biggest medical centre in the town. It was previously double yellow lines with the maximum 3 hour parking limit for Blue Badge Holders. This also bans accessible taxis and the local accessible transport service from dropping off people there legally.

    So i am wondering what part of the Equality Act or any other law I can quote to the council to get them to change.

    I am at stage 2 of the council complaints procedure so will get a response to next month. Replies up to now must have been either bluff or the writers do not understand the needs of disabled or frail people.

  • Pilgrim
    Pilgrim Community Member Posts: 4 Listener

    Perhaps you could send them a letter saying

    The council has banned all loading/unloading outside [Medical Centre Name], which means:

    No Blue Badge parking
    No accessible taxis
    No community transport drop‑offs

    This effectively blocks disabled and frail people from accessing the biggest medical centre in town.

    Under the Equality Act 2010, councils must make reasonable adjustments when their policies put disabled people at a disadvantage. This restriction is a Provision, Criterion or Practice (PCP) under Section 20(3), and removing disabled access without providing alternatives is a failure to make reasonable adjustments — which is unlawful discrimination under Section 21.

    The council has provided no alternative:
    No disabled bays.
    No Blue Badge exemption.
    No legal drop‑off point.
    Nothing.

    I’m now at Stage 2 of the complaints process and have asked you to amend the TRO and restore disabled access. If you don’t, I’ll escalate to the Local Government Ombudsman.

    Disabled people shouldn’t be blocked from medical care because of poor policy decisions. This needs fixing.