Repeated 'admin errors' WCA

Yorkshire23
Yorkshire23 Community Member Posts: 4 Listener
edited July 24 in Universal Credit (UC)

Comments

  • Yorkshire23
    Yorkshire23 Community Member Posts: 4 Listener

    Evening all,

    So im having an absolute nightmare with my WC50, I Had help from the money advise team to fill the form in and posted on the 2/4/26 it conviently was "lost" and I heard about this via my UC journal, luckily for me the money advise team had a copy and was resent the 21/4/26

    They reached out to my GP 21st May and they sent my patient summary

    I should of had a over the phone assessment last Friday at 11.25, they called me at 9.50 to say appt had been cancelled due to the nurse not being available, I managed to get an appt for today,my appt should of been at 1.30pm, they called at 12.34 to check i was still available, I stated of course, any 1.30 comes and no call,I leave it till 2.10 and ring them, apparently nurse has written on my file "tried to call 3xs ,number not recognised " although they called at 12.34, im so so upset that this has happened a second time, luckily I have another appt the 6/8/26, but thats another 2 weeks , i just dont understand because of "admin errors" we suffer, so another 2 weeks of heightened anxiety 😪😪

  • Bluebell21
    Bluebell21 Community Member Posts: 4,832 Championing

    Hello @Yorkshire23 welcome to the Community. I hope you enjoy your time on the forum. Any questions just ask.

    I am sorry that you are having such challenging time with your WC50.

    Fingers crossed that it goes ahead on the 6/8/2026.

    Good luck. Perhaps if you are up to it you could let us know how you get on .

    Take care.

  • Carl_Scope
    Carl_Scope Posts: 124 Online Community Team

    That's really frustrating @Yorkshire23, especially as I know what it's like to build yourself up to these sort of assessments.

    As Bluebell said, I hope it goes ahead on the 6th and we'd be grateful if you'd let us know how you get on.

  • Yorkshire23
    Yorkshire23 Community Member Posts: 4 Listener

    Yes of course,ill let you all know, I will keep ringing every few days in tbe building up to see if I can get a cancellation

    Another question, im also going through a tribunal with PIP, is it common for the DWP to call to gather evidence for their report on a Sunday? It really threw me

  • Yorkshire23
    Yorkshire23 Community Member Posts: 4 Listener
  • SheffieldMan1976
    SheffieldMan1976 Posts: 3,138 Connected
    https://forum.scope.org.uk/discussion/comment/1140902#Comment_1140902

    Nope.

    They don't generally work weekends.

  • SwiftFox
    SwiftFox Community Member Posts: 1,412 Championing
    https://forum.scope.org.uk/discussion/comment/1140906#Comment_1140906

    They've been working weekends for years, they've got a lot of cases to get through.

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