PIP review

apples
apples Community Member Posts: 562 Empowering

hi

i Had my pip review last week it was a 10 minute call just to clarify some things, the next day I received a txt from dwp saying they received the health professionals report and it could take up to six weeks, you will continue to receive pip until a decision is made

today I received a txt from dwp saying my review is complete and I’ll receive the decision letter in 2 weeks, not to call as staff won’t know the decision

I rang anyway just to hear the automated payment announcement and it said my next payment is next week which is correct, but it says the amount is £460, I currently get £428 standard for both, and I can’t work out why it’s £460 unless they’ve stopped my pip but the automatic payment thing hasn’t been updated?

Has anyone had similar?

Thanks

Comments

  • Carl_Scope
    Carl_Scope Posts: 151 Online Community Team

    Hello @apples, unfortunately the automated payment line isn't always reliable or accurate. Have you tried looking at the 'proof of benefits' online? Usually you can see your newest award updated on there.

    Get proof of your benefits and State Pension - GOV.UK

  • apples
    apples Community Member Posts: 562 Empowering

    Thanks @Carl_Scope

    Unfortunately I can’t sign up to the gov one, I’ve tried many times but it fails to verify me

  • Carl_Scope
    Carl_Scope Posts: 151 Online Community Team

    Ah that's a shame @apples. I hope you hear from them soon so you can know for sure.

  • apples
    apples Community Member Posts: 562 Empowering

    Turns out the pip payment announcement thing was right in my case, I received £460.49 today, no letter yet so unsure why it’s this amount