Hi, my name is Pammiehegs66! Getting approval for an eye level oven

Pammiehegs66
Pammiehegs66 Community Member Posts: 3 Listener
edited August 14 in Housing and independent living

I live in social housing and am due a new kitchen

The problem is they will not fit my eye level oven

I suffer with dizzyNess and lose my balance a lot of the time when bending down

What steps can I take to get what I need

Comments

  • Pammiehegs66
    Pammiehegs66 Community Member Posts: 3 Listener

    Hello everyone hop you all have a good day

  • Kimi87
    Kimi87 Community Member Posts: 9,052 Championing
    edited August 14

    Who have you dealt with so far?

    What is the reason for the refusal?

    In addition to the contractors & their tenant liaison, there will also be someone at your housing provider in overall charge of these works.

    You could also contact your Housing Officer for assistance.

    Sometimes it's a case of going round the chain of command until you find the right person.

    These kitchens are done to a standard template, but there should be room for negotiation due to your needs.

    Ultimately, you are also at liberty to refuse a new kitchen and keep your existing one.

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,274 Championing

    Hello @Pammiehegs66 and welcome to Scope 😊

  • Pammiehegs66
    Pammiehegs66 Community Member Posts: 3 Listener

    They have told me once the new kitchen if fitted I can alter it ti suit me

    What a waste of the housing departments money all for a eye level oven to be fitted

  • Kimi87
    Kimi87 Community Member Posts: 9,052 Championing
    edited August 14

    It's cheaper for them to have set templates for these kind of works, if they started changing things for individual tenants they'd lose the economies of scale.

    When mine was done 2 years ago I lost quite a bit of cupboard capacity because of the design they use.

    I did query this after getting the plan and before giving my agreement, the reply was it's a standard design and that's all the landlord (social housing also) will pay for.

    Like you that still left me with the option to add a cupboard in future if I decide to do so.

    You will get a new kitchen which is a plus, even if you do have to adapt it yourself to suit once finished.

    As they've effectively given you permission to alter it afterwards, I don't see any grounds to challenge their refusal to do it themselves.

    You can also refuse a new kitchen all together.

  • prestencollin
    prestencollin Community Member Posts: 23 Connected
    https://forum.scope.org.uk/discussion/148288/hi-my-name-is-pammiehegs66-getting-approval-for-an-eye-level-oven

    You should speak to your housing provider as soon as possible and explain why the standard oven would be difficult and unsafe for you to use. It would also help to have something from your GP or another professional confirming your balance problems, as that gives them something clear to consider when looking at the kitchen.

    You should make the request in writing as well, so there’s a record of what you’ve asked for. Hopefully they can look at a suitable adjustment before the new kitchen is fitted rather than having to change things afterwards.

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