Help third party authorization

Jane315STARX
Jane315STARX Community Member Posts: 1,104 Championing

My housing association have sent me a third party authorisation to sign what do I do? I cant get in contact with anyone legal.shelter or citizen advice are just not therevatball

Comments

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,285 Championing

    Use Shelter's LIVE Webchat service, open now.

    Your landlord wants your agreement to contact UC to find out why this happened and to prevent it happening again, probably with an Alternative Payment Arrangement (APA) in place.

    They do not want to evict you; that is always a last resort.

    I know how frightening this is because it happened to me. Shelter helped me at very short notice.

  • Rachel_Scope
    Rachel_Scope Posts: 4,855 Online Community Team

    Are they asking you to find a third party to deal with your tenancy on your behalf?

  • Jane315STARX
    Jane315STARX Community Member Posts: 1,104 Championing

    They are not doing anything and blaming me i need help I cant do it.I cant get in tonwebchat

  • Jane315STARX
    Jane315STARX Community Member Posts: 1,104 Championing

    They are asking me to sign something I dont understand it

  • ChrisR777
    ChrisR777 Community Member Posts: 1,887 Championing

    It sounds like the HA are asking you to give them permission to see into your UC entitlement, and they can then hopefully get to the bottom of the matter.

  • Jane315STARX
    Jane315STARX Community Member Posts: 1,104 Championing

    No they are not

  • Jane315STARX
    Jane315STARX Community Member Posts: 1,104 Championing

    They have over £3000 now in credit and its have no money

  • Rachel_Scope
    Rachel_Scope Posts: 4,855 Online Community Team

    Are you able to share a screenshot of their request? Just make sure to remove your personal details.

  • Jane315STARX
    Jane315STARX Community Member Posts: 1,104 Championing

    I need help please can Anyone give me a number to call of someone who can help?? I need someone who can talk to sort this out.inwent on to citizen chat and they couldn't help and suggested I nake in person appointment but its not open till Friday abd thats going to be too late

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,285 Championing

    @ChrisR777 we are both mistaken and it's what @Rachel_Scope said

    Are they asking you to find a third party to deal with your tenancy on your behalf?

  • Carl_Scope
    Carl_Scope Posts: 209 Online Community Team

    Hello @Jane315STARX. Have you tried giving our Helpline a call?