Help third party authorization

Jane315STARX

My housing association have sent me a third party authorisation to sign what do I do? I cant get in contact with anyone legal.shelter or citizen advice are just not therevatball

WhatThe

Use Shelter's LIVE Webchat service, open now.

Your landlord wants your agreement to contact UC to find out why this happened and to prevent it happening again, probably with an Alternative Payment Arrangement (APA) in place.

They do not want to evict you; that is always a last resort.

I know how frightening this is because it happened to me. Shelter helped me at very short notice.

Rachel_Scope

Are they asking you to find a third party to deal with your tenancy on your behalf?

Jane315STARX

They are not doing anything and blaming me i need help I cant do it.I cant get in tonwebchat

Jane315STARX

They are asking me to sign something I dont understand it

ChrisR777

It sounds like the HA are asking you to give them permission to see into your UC entitlement, and they can then hopefully get to the bottom of the matter.

Jane315STARX

No they are not

Jane315STARX

They have over £3000 now in credit and its have no money

Rachel_Scope

Are you able to share a screenshot of their request? Just make sure to remove your personal details.

Jane315STARX

I need help please can Anyone give me a number to call of someone who can help?? I need someone who can talk to sort this out.inwent on to citizen chat and they couldn't help and suggested I nake in person appointment but its not open till Friday abd thats going to be too late

WhatThe

https://forum.scope.org.uk/discussion/comment/1147690#Comment_1147690

@ChrisR777 we are both mistaken and it's what @Rachel_Scope said

Are they asking you to find a third party to deal with your tenancy on your behalf?

Carl_Scope

Hello @Jane315STARX. Have you tried giving our Helpline a call?