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Whilst being a direct employer of your own care staff can bring significant advantages it does mean that you have to work within current employment law procedures, including around disciplinary and dismissal.
It is really important to have Employers Liability Insurance - your provider can advise and support around employment issues.
There may also be local support organisations to provide advice and support around employment issues. Your local authority should be able to provide details of any local services.
ACAS can also give advice to employers around employment law and employment related issues.
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