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Advise on housing

Hi I want some advise on housing I've got a girl of 31 as cerebral palsy left hemiplegia shorting of one leg, problems with both knees, restricted use of one hand and as four kiddies of 2,3,4 and 9 living in a one bedroom flat on the third floor in Luton, did live in London near to family, after had to move out of a flat as the three year lease was up and was suppose to be housed instead was bunged in a taxi cab to Luton with 3 kids and a baby didn't know where she and kiddies were going to, was told is only so had a place to go for now, 2years later is still in 1bedroom flat in Luton, no family near by, her health as worsened as been to solicitors, and receive a letter that the flat is suitable, the council/housing Walthamstow as been a complete disgrace. Could you help or advise on what else we could do or rights on housing in this situation. Thanks
Replies
Welcome to the community
You may find it helpful to browse the housing section of the community
https://community.scope.org.uk/categories/housing-and-independent-living
Given the complexity of the situation you might find it easier to telephone the Scope information line on 0808 800 3333 and see if they can help you with this.
I hope this helps
Best wishes
Senior online community officer