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how to manage challenging behaviour in a group setting
Hello, my name is Maureen and I deliver day program sessions to adults aged 18 to 65 years, with intellectual disabilities. My clients have grown up going to the same support services and have learnt what annoys other clients and how to press their buttons. I work with two clients, a male and a female ages are 48 and 51. They both have Downs Syndrome and they constantly fight in sessions (verbally), as the male client knows just what upsets my female client. He is hearing impaired and it is difficult to communicate with him. I have tried talking to him and asking him not to talk to the lady involved but it doesn't make any difference. He goes out of his way to annoy her with certain phrases, and this makes the class very unpleasant for the other clients. Are there any stagetgies I can use?