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train facares

sedley
Member Posts: 2 Listener
me & friend went out for A Evening in Brighton cost of was £20 returned have A Disability Rail card which gives me a third of the of the price bustme& my friend was over charged i did A checked wih national rail enquiries of the ticket should have been £ 15 with my didsability card why to train companies over disability passenger
sedley
i
sedley
i
swilson
Comments
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Did you buy them from the ticket desk? Have you kept the tickets?
Maybe they didn't apply the discount.
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How far in advance did you book the ticket?
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Hello Sedley, where did you buy your ticket? if you are travelling at the weekend the rail company do a super off peak ticket. This ticket is cheap so other discounts do not apply. Please check which ticket you bought. Also if you still have the old tickets go online to the rail companies website and email customer services who can look into it for you.
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