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Face to Face assessments on Radio 4

NeilB
NeilB Member Posts: 26 Connected
edited October 2017 in Research and opportunities
Hi, was wondering if anyone might be interested in listening to this Radio 4 program about face to face assessment. Was on the other night, it’s about the last eight minutes of the program.


http://www.bbc.co.uk/programmes/b0977v82

Comments

  • CockneyRebel
    CockneyRebel Member Posts: 5,212 Disability Gamechanger
    Thanks for posting the link

    CR
    Be all you can be, make  every day count. Namaste
  • steve51
    steve51 Member Posts: 7,153 Disability Gamechanger
    Hi @NeilB

    Many thanks for the link\post !!!!!!

    Thanks.
  • Geoark
    Geoark Member, Scope Volunteer Posts: 1,384 Disability Gamechanger
    Hello @NeilB and welcome to the community.

    I am sorry to hear the problems you have been having with PIP. As shocking as, some of the figures were in the show they are not new, ie around 80% rejection at the assessment stage and mandatory reconsideration. ESA and PIP were introduced to reduce the amount being paid on disability benefits, mandatory reconsideration was introduced with the intention to reduce the numbers going appeal, not to ensure a fair system. While it was successful in reducing the numbers going to appeal it has not reduced the success rate when people do appeal.

    Regarding recording assessments, if the person had been caught recording, whatever the motive, the assessment would have been stopped and they would have lost the claim. It is interesting that the DWP are trialling recording all PIP assessments. The government will no longer be able to rely on outright lies from assessors to justify turning people down who need the support.

    Good luck with you appeal.

    As an individual I stood alone.
    As a member of a group I did things.
    As part of a community I helped to create change!

  • NeilB
    NeilB Member Posts: 26 Connected
    Hello Geoark thanks for your support and reply,

    Ive never experience anything like its horrendously shocking, Ive never claimed anything or any benefit upto a few months ago when my company sick pay finished.
    Have been working on my appeal today, got most of ready am just waiting for my appointment at CAB. Am going to let them vet everything before its sent off.
    Will be a great if and when they implement the recordings at face to face assessments basically my mandatory reconsideration was ignored and the lady kept referring back to the face to face assessment to make her decisions, it was a complete waist of time.

    Neil 
  • Sam_Alumni
    Sam_Alumni Scope alumni Posts: 7,674 Disability Gamechanger
    Thanks for sharing @NeilB

    Scope
    Senior online community officer
  • NeilB
    NeilB Member Posts: 26 Connected
    Was a pleasure, this appeared on the BBC news this morning.

    http://www.bbc.co.uk/news/health-41581060
  • CockneyRebel
    CockneyRebel Member Posts: 5,212 Disability Gamechanger
    Very interesting
    However, two points raised in both reports are not  acurate

    You do not need the expensive duel recorders. Two relatively cheap cassette recorders with external mics are acceptable  to record the assessment and fulfill the DWP requirement.

    The quoted 80% failure related to a specific condition and is not consistant accross all assessments.

    CR
     
    Be all you can be, make  every day count. Namaste
  • NeilB
    NeilB Member Posts: 26 Connected
    Hi CockneyRebel,
    thanks for your reply, my understanding of this from ATOS lititure states that the recordings must be identical, wether this be from CD or cassette.
    Thats why equipment of this nature must be used to make two identical recordings for both parties.

    Neil
  • CockneyRebel
    CockneyRebel Member Posts: 5,212 Disability Gamechanger
    Neil as stated it is acceptable to run two cassette recorders simultaniously but make sure you use new ,unopened cassettes

    CR
    Be all you can be, make  every day count. Namaste
  • NeilB
    NeilB Member Posts: 26 Connected
    Thanks for the carcasum, you know exactly what I meant from my comment, they can’t be identical if they are made on different pieces of equipment.
  • CockneyRebel
    CockneyRebel Member Posts: 5,212 Disability Gamechanger
    Not being sarcastic, stating the facts of what is acceptable

    CR
    Be all you can be, make  every day count. Namaste
  • NeilB
    NeilB Member Posts: 26 Connected
    May I ask who you work for, ATOS, DWP or Capita.
  • NeilB
    NeilB Member Posts: 26 Connected
    As I said they can’t be identical if they are made on separate machines.
  • CockneyRebel
    CockneyRebel Member Posts: 5,212 Disability Gamechanger
    From the Gov's PIP assessment guide

    To record their consultations, claimants must use appropriate
    equipment that can provide two copies of the recording in such a
    way that the provider can be assured that the recording has not
    been tampered with and is a reliable and accurate record of the
    consultation. A copy must be given to the provider at the end of the
    consultation. For this reason certain devices that have the capability
    of editing, real-time streaming or video recording the session are not
    approved,such as computing devices (not limited to PCs, tablets,
    smart phones, MP3 players) or devices that are not capable of
    providing a verifiable media copy that can be easily verified during
    the assessment. Media types that are acceptable are standard CD
    and audio tapes only.

    In the spirit of this forum and to keep things friendly I will not comment further

    CR

    Be all you can be, make  every day count. Namaste
  • icecream
    icecream Member Posts: 14 Connected
    wouldnt this now its been allowed to be used ,open the door for anyone doing the same, whats good for one etc , 

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