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I had a phone call from a Customer Services Advisor from Capita yesterday regarding my complaint. I told her I would not discuss it over the phone & to put everything in writing. This she agreed to do & I should get a letter soon. I also rang the DWP this morning to make sure my MR had gone to a Decision Maker as when I rang on 21st December it had not even been passed over to the DM. They made their decision on 2nd January & it was a no so next stop is The Tribunal. The person I spoke to had a strange accent & was not very helpful. When I asked about the Tribunal she said everything was in a letter which I would get in about 7-10 days & then just asked me if there was anything more she could do for me. I said no thank you & she said goodbye & rang off. I feel really low at the moment. I have a bad dose of SAD & a virus attack at present & this does not help. I cannot get out as the weather is bad which has upset my new fitness regime as I was at least going for a walk round the block each day. I had found some cheap talks to go to to try and socialise but cannot face spending extra money at present as money is tight & I am getting everything (apart from PIP) I am entitled to.
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