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Mandatory Reconsideration (MR)
Just after a bit of advice if anyone can help. My wife has been on DLA (enhanced for both aspects) for a number of years and was recently told she need to claim PIP. No surprises she ended up with only standard rate daily living. We watched the SCOPE videos regarding MR and some others from elsewhere. The general rule seems to be to get the MR to them in writing but advise them first over the phone. My wife contacted them by phone earlier today and it appears that the advisor took notes from her as if she was making a telephone MR and said she should send any further evidence to them. If we still want to do the written MR do we need to cancel the telephone version or will the written one take precedent. We have a lot more to say than what was said over the phone plus we are waiting for some specialists reports/letters. Thanks.