Employment and Support Allowance (ESA)
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ESA - no time limit on decision?

wendy66wendy66 Member Posts: 3 Listener
I had Esa medical assessment 17th Nov after enquireing was told all information was sorted by 22nd Dec and sent to decision making department after making enquiries am just being told there is no time limit on this what can I do please help thanks 

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    There's nothing you can do but wait unfortunately. There's no time limits on these decisions.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • Pippa_ScopePippa_Scope Member Posts: 5,856 Disability Gamechanger
    Hi @wendy66, and welcome to the community!

    So sorry to hear about this, it must be really frustrating for you to have waited this long. Am I right in thinking that you've already tried contacting the DWP about the wait time? If so, it may be that you do unfortunately have to wait. Please do keep us updated and we'll offer support where we can. 
  • wendy66wendy66 Member Posts: 3 Listener
    Hi @wendy66, and welcome to the community!

    So sorry to hear about this, it must be really frustrating for you to have waited this long. Am I right in thinking that you've already tried contacting the DWP about the wait time? If so, it may be that you do unfortunately have to wait. Please do keep us updated and we'll offer support where we can. 

  • wendy66wendy66 Member Posts: 3 Listener
    Hi pippascope thank you for taking the time to reply. Yes I have contacted theDWP on many occasions and was told a different story each time that I would hear by the end of the week or someone would call me back I was even told if someone didn’t call me back after one hour to call back and then it could be escalated to a team leader which I did still wasn’t called bk.
    However out of the blue yesterday I received a call from a very nice lady who was very apologetic saying one of their offices has recently closed causing a backlog also the Christmas break and my claim should be sorted out this week so fingers crossed. Thank you very much all will let you know outcome.
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