Employment and Support Allowance (ESA)
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ESA payment always late..

barneymcgee56barneymcgee56 Member Posts: 7 Listener
Supposed to be in my bank account every other wednesday (midnight tues)..three times running it hasn't been in and i've had to phone them and chase it up..each time they've blamed a 'system breakdown'..I phoned them yesterday (wednesday) and they said I would get a phonecall later on confirming the payment had been made..no call..I phoned them again today and they promised it would definitely be sorted out and i'd get a call this afternoon confirming..and still no call. I'm going mad here! I want to make an official complaint but I don't know who to complain to, or who to complain about..

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