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Care agency or carers for serve disability

DGami Community member Posts: 1 Listener
We have a family member with serve disability (Brittle Bones). He is currently been cared at home.  We currently have two carers been provided by care agency from the council, however over the past couple of months they have become so unrealiable that one carer turns up and they do not have another carer to help. Issues also arise when main carer may go on holiday. 

We are now exploring option of finding a new care agency or carer direct. Can anyone recommend a good care agency that specialise in providing carers in home for someone with serve disability. Location  HA3 (Harrow)

The individual would need to:
Morning -  bath, dress, feed, provide medication & sit up in the wheelchair in morning for 2 hours  evening - 1 hour call  would be requiered to transfer from wheelchair and lie down, change into night clothes and personal hygenie.

If you have employed carer direct through direct payment what has been your benefit and any lessons learnt we need to consider.

If you have experienced any challenges with Social Services on care provided, what approach have you taken.

Thank you in advance


  • Sue52
    Sue52 Community member Posts: 78 Courageous
    Hi @DGami
    Hope you are well today. When my dad was ill we had a  career on a Saturday to give me a break. The company is called Crossroads, I am not sure that they provide full time carers but it is worth a try. They were lovely people and I trusted them 100% with my dad. 
    It is so hard nowadays to find people you can really trust with loved ones and finding the right care is essential. I am sure a qualified advisor will know so much more than I 
    with best wishes 
  • Pippa_Alumni
    Pippa_Alumni Scope alumni Posts: 5,793 Disability Gamechanger
    Hi @DGami and welcome!

    Sorry to hear about your situation with your carers. Whilst we cannot endorse any particular agency, you might like to try this search for services offering care in the home. Best of luck!
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