Hi my wife who had a home visit yesterday supposed to be at 10-30 turned up at 9-50 can they do this

samparrot123

Are they allowed to do this ?

sandyp196

Yes they did it to me. You can view my post on here. I had an appointment at 9.15 and the assessor turned up at 8.10 am while I was still asleep. I let her in as I didn't realise the time. Once I did realise the time I freaked out as my occupational therapist planned to attend the f2f. I sent the assessor away and said i wouldnt do the f2f without my OT. She tried to tell me that appointment time can 'fluctuate'. I said i didnt care and wasnt going ahead wiH my support worker who wasnt due for an hour. She asked was it ok if she waited in my flat. I was horrified and said no it wasn't and would make me very uncomfortable. 
That assessor sat outside my flat in her car for the entire hour. I found it very intimidating. 
While I was waiting I looked for the appointment letter and nowhere did it say on that letter about appointment times 'fluctuating'. By the time I let her back in I was upset and angry and was waving the letter about and askin her to show me where it said on the letter about appointent time 'fluctuating'. She just shrugged her shoulders as if to say 'it was worth a try'. My OT said to me in front of her 'well done for waiting for me'. 
The assessor wasn't happy.  I'm not hopeful for a postive decision on my claim. 
But I will fight it and I will state how her turning up an hour early, and very early in morning, affected me negatively for the interview.   

lindadenise

So disgusting crafty so they can turn up early but if you turned up early for appt they would make you wait. I have no faith in these assessors. 

kelstar

I’m completely shocked, it’s already a stressful situation, please let us know how it turns out.