Universal Credit
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gayleflorencegayleflorence Member Posts: 3 Listener
Hi my son has been awarded through a uc50 form meaning he doesn't need to look for work as he's disabled. The problem I'm having is his money went up last month but he's entitled to back dated money from when he first claimed. It's been over a month and still they haven't paid him. I've tried messaging on his uc journal but I'm being ignored. It's so annoying having to fight for what is his. It took months for them to even realise he was on the wrong money and was down as able to work.


  • gayleflorencegayleflorence Member Posts: 3 Listener
    Sorry I meant it's been over a month since he was awarded but it's months worth of backdated money
  • JennysDadJennysDad Member Posts: 2,308 Disability Gamechanger
    Hi Gayle @gayleflorence and a warm welcome to the community. Good to have you with us.
    I can't advise you on your specific issues, but we do have people with expertise who will get back to you as soon as they can.
    Please bear with us, and don't hesitate to tell us anything further or to ask any questions.
    Warmest best wishes,
  • gayleflorencegayleflorence Member Posts: 3 Listener
    Hi there. Thank you for the reply and I appreciate any help I can get. Thanks again. 
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering

    Hi @gayleflorence the additional amount for disability would not normally be backdated, so if the payments were increased from the date of the decision (I presume he's in the support group as there is no longer an additional amount for the work-related group) then there is probably no backpay due.

    UC should still be responding to your query though to confirm that!

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  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    If he was placed into the LCWRA then it depends when the decision was made as to whether there's any backdated money. Assessment rate is paid for the first 13th week of a claim and then the extra money is paid from week 14.

    If he's in the LCW group then it will depend when he started his claim as to whether there will be any backdated money. Claims that were started after April 2017 won't be entitled to the extra money. If however it started before this then he would be entitled to the extra money for this group.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
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