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No help

Quinlan1Quinlan1 Member Posts: 33 Connected
no one gives a dam  I asked for Norwich got sent to Colchester 75 miles away but I asked for paper one still told to go they said obn phone no it’s Norwich then got letter from Colchester saying it adjourned due to them asking for telephone appeal,when I asked no one new about them  I am hard or hearing miss words on phone today rung them they said no it’s norwich letter wrong I so confused and sucidle because of it  bet no one will answer me

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,
    Appearing in person gives you the best chance of a decision in your favour. The reason they've asked for a telephone hearing is most likely because they want to hear it from you exactly how your conditions affect you. As you're hard of hearing this probably isn't the best option for you but i have no answers. Unfortunately i have no answers for you. Hopefully someone with more knowledge about Tribunals will see this and help you further. Good luck.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • Quinlan1Quinlan1 Member Posts: 33 Connected
    Thanks poppy it’s by speaker phone 3 people asking questions
  • sue66sue66 Member Posts: 124 Pioneering
    Quinlan1 said:
    no one gives a dam  I asked for Norwich got sent to Colchester 75 miles away but I asked for paper one still told to go they said obn phone no it’s Norwich then got letter from Colchester saying it adjourned due to them asking for telephone appeal,when I asked no one new about them  I am hard or hearing miss words on phone today rung them they said no it’s norwich letter wrong I so confused and sucidle because of it  bet no one will answer me
    Oh dear isn't it dreadful,  for some of us its stressful  enough we are having to travel at all let alone 75 miles away! We have an assessment centre a 15 minute drive from us yet hubby was asked to attend another town, Luckily he had our son to drive him there but not everyone has relatives on hand to help so have to plan their journey using public transport. If there is def a centre in Norwich then id make it clear that's where you wish to be seen, is there anyway you can email them at all, at least this way you can save their answer though i doubt it, expect its phone calls only in this case. Have you no one who can make the calls for you on your behalf?  let us know how it all turns out for you,hoping you can get this resolved and soon.  
  • Peasmold_01Peasmold_01 Member Posts: 144 Pioneering
    edited September 2018
    Good morning, If you are in Norfolk and are having a tribunal in Norwich, (Queens Road) I suggest you contact Norwich Community Law Centre - (St Clements House, 2-16 Colegate, Norwich NR3 1BQ - Telephone: 01603 496623 Email:
    [email protected] They will help you with advice, and also put you in touch with a Sign Language expert who could be able to attend with you. They are an exceptional organisation, they have a specialist in DWP/PIP/ESA law. I don't know where you live in Norfolk, but if you have trouble travelling by public transport, or there is no Public Transport available in your area (This is Norfolk after all) Approach HMCTS - Email address should be on their letter, and ask for taxi fare. (If you have 14 days before your appeal hearing, they will pay you in advance.) If you need any further information regarding Norwich Tribunal service, just let em know. Good luck and best wishes.
  • yanniyanni Member Posts: 50 Courageous

    Could you ask if the tribunal would use the Next Generation Text service?

    You can set it up so that a text relay assistant types what the other party is saying and you can either speak in response or type your response - depending how you set it up.

    I am also hard of hearing and am going to attend my tribunal in person and they have been sympathetic to my difficulties so hopefully they should be to you too.

    http://ngts.org.uk


  • Quinlan1Quinlan1 Member Posts: 33 Connected
    I had email from law place in Norfolk unable to help due to pressure also I ask for help in July got reply in sep 
    ask for text no  can’t do that
    only got 24 hours last time to get to appeal
    so short 
    see I done everything 

  • Sam_AlumniSam_Alumni Scope alumni Posts: 7,731 Disability Gamechanger
    Hi @Quinlan1 
    Im so sorry to hear that you have struggled with this, it can all be very confusing.

    Is there anyone who can help you by being with you when you call them to make sure the information is correct?

    You are a member of our community and we appreciate you. 

    If you are having thoughts of suicide, it is important that you discuss them with someone who is qualified to help. Please call the Samaritans on 116 123 (free) or email them at [email protected] 

    You might also benefit from reading MIND’s information on how you can help yourself: 

    If you feel that you may be an immediate danger to yourself, please call 999 or go to your local hospital right away.

    Scope
    Senior online community officer
  • YadnadYadnad Posts: 2,856 Member
    Hi,
    Appearing in person gives you the best chance of a decision in your favour. The reason they've asked for a telephone hearing is most likely because they want to hear it from you exactly how your conditions affect you. As you're hard of hearing this probably isn't the best option for you but i have no answers. Unfortunately i have no answers for you. Hopefully someone with more knowledge about Tribunals will see this and help you further. Good luck.
    This reminds me of a film I saw years ago involving a couple who were both partially deaf trying to have an argument over the telephone.

    Presumably the Tribunal Service think that the use of sign language is possible?? 
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