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A mistake by DWP on my ESA.
Hi can anyone help me on this issue! 29/4/2014 my claim started. 2/12/2014 it was stopped because they said i was in prison! I did spend 10-12 hrs in jail because i couldnt remember address to get bail. The following day i went back to court and was granted bail. On returning home i found out my ESA had been stopped, so i called them to explain the situation and the woman i spoke to said she had to contact the jail to comfirm i was only there for 10-12 hrs and it was. So the ladie reinstatied my ESA and payments carried on as normal and i recived my budget loan £348 on 9/1/2015. I contacted ESA on monday n asked when my claim started n they said 2/1/2015. If that was the case why was they still paying me when there saying my claim was stopped and i got my budget loan 7 days after the new claim was supposed to of started! But you need to be on ESA for 26 weeks before you qualify for a budget loan! All this time i was only reciving assement rate up until Febuary 2016 when they put me on support group. I asked them to back pay me and they did but only back to 20/4/2015 but in my eyes it should be back dated to 29/4/2014. I sent a letter simlar to what ive just said and a copie of my bank statement showing payments continued and my budget loan all with in a 5 week window were they said i didnt have a claim. I sent the letter on 22/11/2018 registered post so they have to sighn for it. And today i got a text from DWP saying they have posted my documents back to me regestered post and i need to sighn for it when it arrives. Any advice please will be welcomed.