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Incompetence in universal credit has left me confused
A few years ago my now wife sadly came down with a life changing condition,that is very rare,and has no cure. She spent 3 months in hospital,and was discharged after that time. I was claming income support and carers allowance,once her PIP assessment went through.She's on high rate. Before her life changing condition she was on esa,regularly going to the jobcentre.
I would go to the jobcentre as im getting carers allowance,so I attended occasionly,as it's was mandatory to do so.She didn't have to,as they knew her situation. Then in 2016 we had to claim UC online. We had to go down for I.D checks and that's it,never been there ever since. We went with out payment for roughly 6 weeks,which was tough.
Ps. Jobcentre sent me a letter for an interview about 6 months after getting UC. I Spoke to the Coach on the phone,and he didn't even know I was claiming UC now. What a joke!
Anyway our communication was through the journal,where nothing was asked until about a year. Then one day the work coach said she needs a work interview. We was bemused,as to a year being silent,then to come out of the blue talking about work.
So a telephone interview was done for a few minutes,then that was it for a few months,then the same again. We star7td to question what is going on here! So roughly just over 2 years she had another PIP assessment,where there is no change where she's been awarded 5 years.
No we are confused about the work coach with UC. We checked,and I find out about LCW and LCWRA
Nobody ever said anything to us,but it seems like she was in the wrong group all this time. Now over 3 years have pasted. We've been told she was in that group because of an old esa claim. But this can't be right. She was going to the jobcentre under esa. It's a totally different health condition.
The government have cut payments on the LCWRA. So you get the same amount as if your on LCW as of 2017
Now after 3 years and not 3 months as stated on the goverment website a UC50 form comes with the same questions that are on the PIP forms.
Does this have to be filled in? I'm just going to copy it word for word of the PIP form if so,as it seems pointless writing the same answers again.
And can we get any compensation for there incompetence,as we are worser off under UC like most people on it.I doubt that we can though.