I did not receive my £10 Christmas bonus

caiden5

I was wondering why I have not received my £10 Xmas bonus, I receive pip 

thespiceman

Hello @caiden5 Pleased to meet you welcome.

Thank you for joining and your question.

Have you rung them.  Number is 0800 121 4433.

Hope that helps.

We are a friendly, supportive community. Care and share.

Please ask if we can advise on anything. Some one will know or a member of our team.

Please take care.

@thespiceman

Government_needs_reform

caiden5 said:

I was wondering why I have not received my £10 Xmas bonus, I receive pip 

Hiya, @caiden5 have you had the letter yet stating you entitled, if so you will get it, if not then call the DWP... The rules surrounding Christmas Bonus is if you haven't recieved by the end of December give them a call on this number 0800 121 4433
leave it till the new year.

caiden5

No I have not received any letter, I got both last year, it’s strange 

Sam_Alumni

It says on the gov website:

The Christmas Bonus is a one-off tax-free £10 payment made before Christmas, paid to people who get certain benefits in the qualifying week. This is normally the first full week of December.

You don’t need to claim - you should get paid automatically.

caiden5

I know I normally do but not this year, no letter and no money 

poppy123456

You'll need to ring them, no one here can tell you why you haven't received it.

caiden5

I just thought it might of happened to someone else, that’s why I asked 

poppy123456

Sometimes it's not always paid separately. It can be added onto any other benefit you claim. Mine was added onto my Carers allowance this time. It depends if you claim any other benefits.

Yadnad

My wife had hers with her Attendance Allowance. I only get my State Pension and haven't had the bonus.

Aquarius

Caiden5 I also didn’t receive my £10 bonus and I’m on pip my daughter is my career and and didn’t receive her’s either, so looks like I will have to also ring them in the new year! 

[Deleted User]

Yeah my Son never got his, he's my carer but I got mine on it's own in the account my PIP goes into.

poppy123456

WF2k said:

Yeah my Son never got his, he's my carer but I got mine on it's own in the account my PIP goes into.

Mine was paid on top of my carers allowance, tell your son to check his last carers allowance payment.

Tardis

poppy123456 said:

WF2k said:

Yeah my Son never got his, he's my carer but I got mine on it's own in the account my PIP goes into.

Mine was paid on top of my carers allowance, tell your son to check his last carers allowance payment.

Mine too.  I have never received a letter, and have always received it as part of a normal carers allowance payment.

[Deleted User]

Yeah, he checked it when I asked him if he had gotten it last week, but he has another payment coming up on Monday, don't know if it'll be in with that?

poppy123456

He'll need to check this week payment. I only have my carers allowance every 4 weeks and it was in my payment for last week.

[Deleted User]

He got this weeks payment last Friday, he didn't have the bonus then.

charlie79

they have stopped doing christmas bonus

[Deleted User]

@charlie79 I believe that's for people on UC.

Zebra88

I didn't get mine with my PIP payment in December even though I was entitled during the qualifying week. I called and they said there was an unspecified error (the call handler was rude and refused to tell me) and said I would get it by the end of December. It was in just before Christmas. A few people I know have had to call and ask for the payment. You are not the only person this has happened to... just wish they had explained why as it worried me a bit. I got a letter today saying I am entitled to it and it will be paid by January. Online it says first week of December...

Government_needs_reform

As I've mention above, anyone that haven't recieved their Christmas Bonus. Call the DWP in January.