nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

We want to hear from you: please tell us about your experience of the online community.

PIP refused

Willwill

My name id Will and **** years of age. Have been on DLA then to PIP, had home visit from CAPITA as unable to attend a visit there office,,
had my sister with me as I suffer with depression and anxiety , also I have osteoarthritis in my ankles and rheumatoid arthritis , I also suffer from nerve spinal problem , after the home visit DWP wrote to me saying I have 0 points , a complaint has been made to DWP of the CAPITA falsely reporting that I could walk with out any problem !!, although I did not get out of my chair, My sister tried to help me in decisions but was totally ignored by the interviewer
I am also diabetic as my pancreas is not functioning as it should

The lady I phone to at DWP was very nice indeed and helped me with a "MANDATORY CONSIDERATION" complaint ,, she was wonderful as suffer from anxiety as trouble communicating with people , but she took details to refer this
she went through a process with me to put in my details and now awaiting response .My sister is also writing a letter to them as she witness the interview and very shocked of the interviewer false allegations
I await with no hope of this being resolved as DWP are cutting neccesary help for the elderly it seems
regards Will

Find more posts tagged with

Comments

pixie61

I was on enhanced DLA for 11 years & having gone through a pip migration claim, my care was reduced to standard & nothing for mobility. The assessors report was full of lies, this is what they do & get away with it. After my MR I got enhanced care again but only standard mobility. Now sorting out going to tribunal. It’s so frustrating we have to justify & fight for some money to help us live a ‘normal’ life. It’s the injustice that we are judged & then lied about. It’s Discrimination in my mind!! All I can say is fight, stay strong, ask for help with your local MP or citizens advice! You don’t have to do it on your own. Gently hugs xx

wilko

@pixie61; hello as you where on DLA and then migrated to PIP you well know the two benefits where and are accessed using two different criteria’s. Whereas DLA was about your diagnosis, disability and illnesses PIP is all about your abilities as you know from filling in the application form, the impression that we get from having our acessments is that the acessor lies, in our opinions it may and does come across as so. We only meet one acessor once every three years or so whereas the acessor meets claimants with different stories, situations daily and are able to come to an opinion, asumsuions from their experience of acessments as to our abilities to meet the PIP descriptors which is what the acessment is all about nothing more or less. It’s up to us to prove and give evidence and examples of why we can’t meet, do the descriptors, by not doing so leaves us at the mercy of the acessor to assume we are lieing, making it up trying to pul a fast one. We go in with all honesty but we are let down by are lack of evidence to support our claim.

Bungalow

Sorry Wilko I disagree with you. It is a fact thousands of people cannot be getting it wrong and there is clear evidence of assessors lying, true not all of them, there are good one's out there.

I followed everything researched it and made sure I was ready I knew what I needed to do. My report was filled with inaccuracies and errors call it what you will they are based on an assessors assumption on the day and they rarely check your evidence on how it effects you even if it is given. It is known Atos and Capita are not following guidelines our own government have implemented for the PIP criteria. This is a fact raised in parliament, is this lying? or a bonus scheme whatever it is it is clear it's not fit for purpose .

The rise in appeals and still rising answers the question about assessors failings not that the claimant is at fault which seems to be the common theme .

Yadnad

Bungalow said:

The rise in appeals and still rising answers the question about assessors failings not that the claimant is at fault which seems to be the common theme .

I don't agree. In the main it is the fault of the claimant.
Most claimants fail to complete the claim form in the correct manner. If the application form made a watertight case with supporting evidence, you would find that the assessor really has no room to move to make assumptions.
I am guilty of this myself, I don't understand PIP and to put it bluntly I don't have the inclination of sitting down for hours trying to understand it. I have never had any help from filling in the claim forms and in fact was not very proactive in looking for it. I don't have the determination anymore.
Consequently my reports were terrible, but I have only myself to blame and have had to fight every decision made - three since 2013.

Bungalow

I agree the PIP forms are difficult to navigate. A lot of people use the CAB and have them done for them as the government has given funding to help people who struggle filling the forms in and understanding what is expected of them and peeps are still failing at the assessment. However peeps have gone to appeal and done nothing different.

The stats recently released by DWP under duress may I add with the freedom on information act , shows nothing was done any different when attending their assessment but they have won their appeal. DWP are trying to say it is due to more evidence when they go to appeal for the majority this was not the case when the stats came out?

An assessor can manipulate with an incentive of a bonus to get more assessments done, this probably leads to errors ( I am being polite here) going from my own experience. There are good assessors who have value's but they don't last long in the role as their conscience gets the better of them

Why are the government putting in recordings and doing trials at the moment? because there is no trust in these assessments. Yes there are areas where a claimant isn't able to navigate these forms they are designed for that, but it is not done for a goal. The PIP assessment is to get the cost of disability claims down.

To think you could have a waterproof evidence is laughable they can move the goal post at any time and do . They have the training to do this.

I hope after 3 attempts yadnad you would find the strength the apply again and look at how to give yourself the best possible chance, even though it is luck sometimes which shouldn't be the case

Yadnad

Bungalow said:
I hope after 3 attempts yadnad you would find the strength the apply again and look at how to give yourself the best possible chance, even though it is luck sometimes which shouldn't be the case

No, this appeal is the last throw of the dice. If I fail at the Tribunal then being over 65 (shortly to be 71) I am not able to claim PIP again - as the government say, a disability after the age of 65 isn't a disability at all, it is nothing more than part of the normal aging process that everybody has to accept.

Yadnad

ilovecats said:

Yadnad said:

I don't agree. In the main it is the fault of the claimant.
Most claimants fail to complete the claim form in the correct manner. If the application form made a watertight case with supporting evidence, you would find that the assessor really has no room to move to make assumptions.
I am guilty of this myself, I don't understand PIP and to put it bluntly I don't have the inclination of sitting down for hours trying to understand it. I have never had any help from filling in the claim forms and in fact was not very proactive in looking for it. I don't have the determination anymore.
Consequently my reports were terrible, but I have only myself to blame and have had to fight every decision made - three since 2013.

Secondary to what Yadnad said, if claimants were able to provide all the correct and relevant information with robust medical evidence prior to assessment and realistically fill out the forms correctly without overstated what they believe they are entitled to, then more assessments would be completed by office staff who do Paper based reviews rather than dragging everyone to a face to face assessment.

Absolutely, either do the claiming process correctly or don't bother at all.
All of the appeal hearings, face to face assessments, delays with both the Tribunal Service and the DWP can be put at the doorstep of those that don't claim in the proper manner. That failure wastes taxpayers money and the time of the DWP that could be better spent dealing with more important matters.

Willwill

PENALTIES for having too much monies in current bank account , looking for advice please

Hello to all , just to reiterate that I won my appeal 3 /10/2019 ,,,
I have had phone call from DWP on my PIP and asked for bank details ect for back payment , I am pleased with the decision
On a separate issue with same phone call ,I asked a question the DWP on my back pay of Severe Disability Premium as this was stopped when DWP took away my PIP , DWP quoted I would have to contact Pension Credit department , as this will come under Pension Credit
payment

When I do contact DWP Pension Credit department of my back payment , this Severe Disability Premium and also PIP back payment could push my bank account over the threshold for Pension Credit and be penalised with the high level of payment
If and when I get payment/s Is there a time scale as I have been informed that ,, this payment is not counted as savings for one year and will not affect your income related or means tested benefits during this time.

regards Will

poppy123456

@Willwill backdated money is indeed disregarded for 1 year when claiming all means tested benefits. Also because you're claiming pension credit then the minimum amount of savings is £10,000 but there's no upper limited. Once you go over this amount your pension credit it reduced accordingly.

If after the 1 year you have more than £10,000 then you'll need to contact pension credit, otherwise there's no need to contact them.

[Deleted User]

No formatter is installed for the format not-found

Willwill

@poppy123456 ,,Thankyou Poppy, for your advice you seem very knowledgeable in your work here for our community forum . once again THANKYOU, have a lovely weekend
regards Will

poppy123456

@Willwill You're welcome and thank you for those kind words. All my knowledge comes from a mixture of my own experience and research. The research was purely to help others.

You have a lovely weekend too!

Willwill

Willwill said:

PENALTIES for having too much monies in current bank account , looking for advice please

Hello to all , just to reiterate that I won my appeal 3 /10/2019 ,,,
I have had phone call from DWP on my PIP and asked for bank details ect for back payment , I am pleased with the decision
On a separate issue with same phone call ,I asked a question the DWP on my back pay of Severe Disability Premium as this was stopped when DWP took away my PIP , DWP quoted I would have to contact Pension Credit department , as this will come under Pension Credit
payment

When I do contact DWP Pension Credit department of my back payment , this Severe Disability Premium and also PIP back payment could push my bank account over the threshold for Pension Credit and be penalised with the high level of payment
If and when I get payment/s Is there a time scale as I have been informed that ,, this payment is not counted as savings for one year and will not affect your income related or means tested benefits during this time.

regards Will

UPDATE TODAY 21/10/19
Phoned DWP Pension Credit today 21 October ,concerning my Severe Disability Premium back payment as advised by DWP PIP department to contact them as separate department ,,, Pension Credit department say I have to contact PIP department to contact Pension Credit department !!!! ""the mind boggles""

poppy123456

Pension credit should automatically contact PIP to check what award you have.

Willwill

@poppy123456 , Hello again,,,,,after DWP confirmed last week from 21/01/19 of payment refund ,, I phoned Pension Credit today as advised by PIP department ,,,after 8 phone,, (1hour 35 minutes) calls back & forth PIP and Pension Credit departments of back payment from 22/01/19 , all sorted ,,,. then had call back from Pension credit to say can only pay from 23 /03/19 NOT from 21/01/19 , the reason is I Had overpayment ££££ between 22/01/19 to 23/03/19 as my PIP had been stopped and overpaid pension credit on SDP ,,, where I immediately paid this back by debit card in April this year to the DWP debt department ,
Pension Credit NOW say I have to contact debt management for this repayment I paid back from 22/01/19 to 23/03/19 which I have done
The debt management said they cannot pay this back until they have been told of the tribunal award has been granted where they cannot see it on their system !!!!!!!!!! then again phone call back to Pension Credit department of this ,,, Pension Credit department are now going to contact DWP DEBT department to instruct for repayment from 22/01/ to 23/03/19 the so called debt I owed at the time , now after my tribunal 3/10/19 AWARD there was not a debt !!!!
Also from this phoned DWP PIP to confirm of my award . DWP PIP CONFIRMED this also said It had and payment will be in bank by this Thursday,,,,
!!!!!!!!!!! I realise there are different departments in DWP but you would think they would be on the same page

anyhow , cupa tea time
to recap I would have thought PIP would automatically contact Pension Credit as my CAD support said !!!

tata for now regards Will

pollyanna1052

These stories continue and I also think the average Joe Bloggs does not have the ability or confidence to fill in a successful PIP claim form. Most of us need help. Many don't realise, unless they`ve read Scope`s advice about describing how a condition affects their ability to carry out the descriptors....AND not just saying what their diagnoses and conditions are named.

I`m not an adviser but have tried to help people understand the difference and they`ve replied by saying they didn't realise where they were `going wrong`.

By the way...have you all signed the petition?

Best wishes to all xxx

Willwill

@pollyanna1052 Hello ,,,this story is not about claim forms ,its about after my tribunal has awarded in my favour its about payment that DWP have to comply with , It's about complications between each department of DWP which is:-

PIP department , Pension Credit department and DWP debt department ,,

each department is not communicating with each other , which is my remarks early were about communication between DWP to another DWP department , hence ,one department commenting to ME what the other should be doing,, then the other department saying different ,,, hence 8 phone calls this morning to and fro to get regulatory and confirmation

regards Will

all sorted now (cross fingers)

poppy123456

Yes indeed you would think they would communicate with each other because they are all part of DWP like you said. -Rolls eyes-

PIP wouldn't automatically contact pension credit because the SDP isn't automatically paid because of the criteria, even though you previously claimed it, it doesn't mean you're automatically entitled to it again because they won't know your circumstances and they could have changed in that time.

Despite the run around i'm glad you finally got it sorted.

Willwill

UHO......not sorted !!!!!!!!!!!! my SDP I should have back pay updated from 22/01/19 ,,as I had been overpaid £514 between 22/01/19 to 23/03/19 ,so immediately paid DWP back by debit card ,,but as quoted above they can only backdate from 28/03/19 as I have to chase DWP management for the £514 ,,,,from there with to and from there a lady from DWP PC on 21/10/19 said would phone the DWP debt department to sought this out and would phone me back if there was any problems , no phone call ,all is well
23/10/19 I decided to phone DWP DEBT department to clarify, !!!!!!!!! a man Shawn told me they knew nothing of this, £514 t be backdated ,the lady on the 21/10/19 did not contact them as it would have been on their system Shawn was going to pay me back £514 into my bank but his advisor gave him instructions not t d so , Shawn has now has contacted another office to pay me of this monies , as he was not allowed to do so, and to ring back in 5 days if no contact !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
going to hoover my hair off the carpet floor now

tomorrow is another day , regards to all ,, de Will

Chloe_Alumni

Oh @Willwill!! I cannot imagine how frustrating this is! It really is like going round in circles!