Banking problems
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sam12
Posts: 1,337 Empowering
My mobile was hacked someone tried to purchase on my card. Bank declined my new card I got shopping coming I to. Ring bank again later I told them am housebound am. Worried here don't know what to do I. Need my food as I run out. I. Hope bank will help me
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Comments
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Hi @sam12, usually if your bank declines a transaction as they think it's suspicious activity etc, if you give them a call they can remove the block and then the payment will go through.
Have you managed to get back in touch with them, have they said anything else?0 -
Am trying to use new card they need photo identification they arrange some one to come out am. Housebound. Police are investigating the hacked mobile and my bank. I need to use card but I kant yet0
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Hi @sam12, I am sorry to hear this, I hope this gets sorted out for you soon. Please keep us updated.
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