How to swap the council flat based on medical grounds

iza

Hi, I am just looking up for more information how to swap the council flat (second floor) to (ground floor) based on medical grounds. (I do have two medical conditions). 
One of them cause chronic back  pains and my body is getting a bit weaker  now than before.
I do get more back pains after  for example pulling up to the second floor the shopping trolley or carry anything heavier.
What updated documents  should  I have and where to start from just in case  I will make my mind. 

Please advice. Thanks

[Deleted User]

I'd give your housing a call and see if they can advise you. When I wanted my band changing I had to contact the lettings part of the council, they then sent a form out which I got help with and I had to get supporting letters from my GP, support worker and housing patch manager, I then had an assessment and was put into medical housing band 3 which doesn't sound very high but it was fine, I only waited around 2 - 3 months for a suitable property. The process took me about a year from start to finish which isn't that bad really.

iza

@WF2k  thank you for your replay. I may have to think about  it as an option. I really like my current place and feel home here but I may have to consider another solution for my life to avoid pains and protect my back. 

[Deleted User]

I know what you mean, I liked my last home but it had stairs and I needed something on the same level, plus the people above us were very noisy and weren't helping my health at all.

iza

@WF2k
Have you been relocated within the same borough of your town, city?