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Motability asking for car back

Hi can anyone offer any advice please, I have have not received my PIP decision from my last assessment (September 2018) yet Motability are asking for my car back with effect from the 15th of December 2019. Can this be done without sending me a decision or giving me a chance to have a MR ? I unfortunately didn’t pay attention to the yearly update so failed to notice the difference in payments. Thank you.
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