Find out how to let us know if you're concerned about another member's safety.
Another billion pound benefits scandal may be on the way
The DWP is heading for another billion pound benefits scandal, the Commons Work and Pensions Committee has warned, as the staggering cost of employment and support allowance (ESA) errors becomes clear and new problems with universal credit (UC) begin to surface
Frank Field, chair of the committee, was commenting on figures released by the DWP about the expected bill for errors in assessing entitlement to ESA for claimants who were transferred from incapacity benefit.
The staff costs alone for putting right the mistakes are now expected to be around £40 million. 800 staff are existing members of the DWP workforce transferred from other duties, but another 400 staff have had to be specially recruited to put things right.
When the cost of back payments of ESA is added, the total cost is expected to be close to £1bn.
However, Field has warned that another billion pound scandal may be just around the corner because DWP staff are advising claimants of legacy benefits such as ESA to transfer to UC when they don’t need to. As a result claimants find that they have no transitional protection, their income is slashed and there is no way back onto their previous benefits.
"ESA has taken another disastrous turn. Having made it through the awful, painful, error-ridden assessment process run by the private contractors who can so rarely hit a target, through the miserable and lengthy reconsideration and appeal process that is so costly to taxpayers and claimants alike, tens and perhaps hundreds of thousands of disabled people still lost out on money they were owed. Now DWP has been forced to admit that just the admin of fixing its own catastrophic incompetence is going to add another £40 million to the cost of this serially botched operation. Imagine what that money could have done instead for families across the country who are struggling to feed their children and heat their homes.
“You might think that this shameful, damaging waste would at least focus minds at DWP on making sure this never, ever happened again. But we are already starting to hear about people whose incomes have been slashed because they've been wrongly advised to claim Universal Credit, and there's no way back. If Ministers want to avoid another billion pound scandal, they need to get a grip on this - and fast."
- 55.3K All Categories
- 10.8K Start here and say hello!
- 5.3K Coffee lounge
- 4.1K Disability rights and campaigning
- 1.6K Research and opportunities
- 160 Community updates
- 12.3K Talk about your situation
- 1.8K Children, parents, and families
- 840 Work and employment
- 600 Education
- 1.2K Housing, transport, and independent living
- 1.1K Aids, adaptations, and equipment
- 302 Dating, sex, and relationships
- 270 Exercise and accessible facilities
- 22.3K Talk about money
- 2.3K Benefits and financial support
- 4.5K Employment and Support Allowance (ESA)
- 12.8K PIP, DLA, and AA
- 2.7K Universal Credit (UC)
- 4.2K Talk about your impairment
- 1.4K Cerebral palsy
- 705 Chronic pain and pain management
- 718 Rare, invisible, and undiagnosed conditions
- 774 Autism and neurodiversity
- 953 Mental health and wellbeing
- 314 Sensory impairments
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.