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Hello @charlie79 Pleased to meet you .
Your friend could open a Post Office Box. . You might have to speak to The Post Office to set one up.
Might be a charge.
Then all the mail will be sent to the Post Box. The friend could then collect this. Will have to have proof of ID . To collect.
Hope that helps.
As for your friend homeless situation has your friend contacted Shelter.
Spoken to CAB or housing officer local council.
Shelter line
0808 800 4444
Please take care.
@thespiceman
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