Failure to make reasonable adjustments by Radian housing Landlord
Stingray406
Community member Posts: 1 Listener
After waiting and bidding for over 80 properities on Hampshire Home choice i get offered to view a property in East Hampshire that was used for a disabled man who was wheelchair bound. I am not thankfully in a wheel chair and i can walk a little in my home and surroundings but my hip crashed out abou 6 months ago and i thought it had broken so now when out i normally take the stick and use it in case. I have had a Dynamic hip screw in my right hip as the Consultant said it was going to fracture, it has left me in chronic pain and walking with a gait.
I have different needs here as the bathroom has been designed for a wheelchair user this is not suitable for me , so why was i even allowed to view the property I ask myself if now the Council or the Landlord are not willing to sort out the bathroom, the toilet has no lid on it and i asked the Housing Officer about this on viewing and he said he would sort it out , i also commented that i thought the sink , mirror and light was too low he said again he would look into this , the drain hole in sink is completely flat so i cannot even wash in it , i have to fill a bowl and wash on the seat which is broken and will not stay folded up, the water has no variable on the pressure its either full on and water is luke warm on the sink , the shower is just about hot but could be hotter and again pressure has no variable on using the sink the water goes all over my lower half of my body and is making my lower back ache as i have Coccyidnia of the spine this is not helping. The screen i have around the shower is only a half one so water goes all over the floor and i am having to mope the floor up afterwards the toilet seat and toilet roll all get soaked it is not designed for someone that stands to shower like myself. Also i have only one large window in the bathroom which i feel is not good as i cannot leave it open to air the room as someone could get it in, it really needs a smaller window that i get get opened easily as the window sill is very deep and it it worked by an hand winder. I have just recieved a letter via the MP I had asked for help George Hollingbury from A Caroline Barta saying they are not going to change anything in the bathroom/ wet room. This is not acceptable and i will be taking this as far as I need to sort this or it will kill me through the stress they have caused me.
I have different needs here as the bathroom has been designed for a wheelchair user this is not suitable for me , so why was i even allowed to view the property I ask myself if now the Council or the Landlord are not willing to sort out the bathroom, the toilet has no lid on it and i asked the Housing Officer about this on viewing and he said he would sort it out , i also commented that i thought the sink , mirror and light was too low he said again he would look into this , the drain hole in sink is completely flat so i cannot even wash in it , i have to fill a bowl and wash on the seat which is broken and will not stay folded up, the water has no variable on the pressure its either full on and water is luke warm on the sink , the shower is just about hot but could be hotter and again pressure has no variable on using the sink the water goes all over my lower half of my body and is making my lower back ache as i have Coccyidnia of the spine this is not helping. The screen i have around the shower is only a half one so water goes all over the floor and i am having to mope the floor up afterwards the toilet seat and toilet roll all get soaked it is not designed for someone that stands to shower like myself. Also i have only one large window in the bathroom which i feel is not good as i cannot leave it open to air the room as someone could get it in, it really needs a smaller window that i get get opened easily as the window sill is very deep and it it worked by an hand winder. I have just recieved a letter via the MP I had asked for help George Hollingbury from A Caroline Barta saying they are not going to change anything in the bathroom/ wet room. This is not acceptable and i will be taking this as far as I need to sort this or it will kill me through the stress they have caused me.
0
Comments
-
Hi @Stingray406 and a very warm welcome to the community! I am so sorry to hear about your house, how long have you been there? It does seem odd to give a wheelchair adapted house (to the extent of lowering things) to some who doesn't use a wheelchair all of the time! I imagine it is extremely frustrating that these changes cannot not be made. Have you been in contact with social services? For them to do a house assessment of your own needs?
I really hope you do manage to sort this so things can be a lot easier!0 -
Hello @Stingray406 Pleased to meet you welcome.
Sorry to hear this. I do know there has to be some answers out there.
I rent a home that is from a Housing Association.
Have certain issues and problems with them.
You have done nothing wrong and I can understand your housing situation.
You either take the property offered or risk not finding anything again.
There are lots of problems with Housing Association properties you are not alone.
I hope some one like CAB might be able to help and advise.
Please may I add have you looked at The Which Website. Often has a lot of advice, guidance on many aspects of consumer. Living and much more.
They produce guides on certain aspects of living and include detailed information.
Hope that helps you.
Wish you the best.
Take care.
@thespiceman
0 -
The council in this area is fairly good, though a bit slow. They are, however, very very strict on housing needs and here you would never have been offered a wheelchair property. Some of the things you mention (like height) are set for a wheelchair user who would be much shorter and therefore need things lower. It sounds like the Association is overloaded with wheelchair access properties and not wanted them to stay empty. It does seem though that their resources are stretched for much the same reason.
In your position I would contact your local council and tell them you are housed unsuitably and ask about complaints procedures. Sometimes just asking gets a decent response.
TK0 -
HelloAs Chloe suggested I would second contacting Social Services. Another option would be to talking to Occupation Therapy service if you have contact with them in the past. If you don't you can usually either self refer to Occupation Therapy or ask your GP to refer you depending on the rules in your area.J0
Categories
- All Categories
- 13.6K Start here and say hello!
- 6.7K Coffee lounge
- 52 Games den
- 1.6K People power
- 34 Community noticeboard
- 21K Talk about life
- 4.8K Everyday life
- 2.2K Families and carers
- 797 Education and skills
- 1.7K Work
- 387 Money and bills
- 3.2K Housing and independent living
- 811 Transport and travel
- 634 Relationships
- 56 Sex and intimacy
- 1.3K Mental health and wellbeing
- 2.3K Talk about your impairment
- 835 Rare, invisible, and undiagnosed conditions
- 886 Neurological impairments and pain
- 1.8K Cerebral Palsy Network
- 1.1K Autism and neurodiversity
- 33.7K Talk about your benefits
- 5.4K Employment and Support Allowance (ESA)
- 17.9K PIP, DLA, and AA
- 5.6K Universal Credit (UC)
- 4.7K Benefits and income