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Did not receive my form
Seanchai
Member Posts: 411 Pioneering
I got a letter inviting me to apply for PIP ( after nearly twenty years on DLA) I am deaf so my wife applied for me over the phone ....we never realised that the phone call was a part of the process ...but my wife was on the phone for about half an hour ....a few days later we received thr application form for PIP , we made an appointment at the carers centre and we got an appointment for around a weel later ....my wife went into the carers centre and got a lady to help her fill the form out ( which we had went over and answered all the questions on our own notes) ..it took hours to fill the form out and that day my wife came home and I signed the form and we posted it off ( we were advised by the CAB not to send it recorded delivery....and not to worry as they would receive it at the PIP offices) My wife went to the local post office the next morning and posted it ( this was the beginning of July ..2nd or 3rd) Today we received a letter from them ...of course I thought it was my assessment date ....but it said that they had not received my form and they were giving me another 14 days to send the form in and if they do not receive it in that time my DLA will be stopped . You can imagine how we felt ,, especially after us going to post it recorded delivery . Of course this being Saturday, we cannot do anything until Monday . If we have to get a copy of my application it could take a week or more ....so my copy of the application ( signed and dated by the CAB) will have to be recorded delivery ...we should have went with out but instincts but were told not to send it recorded delivery . God knows what will happen now but my wife will need to phone first thing on Monday morning . A trying time made a lot worse through someones incompetence. 🙄😥
Anybody else have this problem ?
Anybody else have this problem ?
Replies
Anything DWP always keep all copies and always send recorded..
What I would do is re check with the DWP to see if it has turned up. Good luck.
I created one of the campaign election videos for Labour, and Jeremy Corbyn,
This is a new version of Emeli Sande, Hope "You Are Not Alone
You can see the video here.
https://m.youtube.com/watch?v=P5o8hRHh9IY
Thank you so much for your advice Poppy..
Ps I thought it was the 2nd of July we posted it back ( my wife keeps all records on file ) we got the original form PIP2 on the 2nd July she posted the forms back on the 9th July ( the day after her appointment with the lady in the carers centre (CAB) on the 8th July. The letter I received this morning ( saturday) means it was probably posted by PIP on Thursday 18th given weekends and bank holiday in the last two weeks it could well be still in the system.
Thank you for the advice about " proof of posting" I think a few folks will have learned something new reading your post ....very much appreciated Poppy ...thank you .
@poppy123456 I would also agree you can do this route also that you've explained as it would save people money. Free proof of posting. Never tried that way myself.
Me being old fashioned, I've always paid the extra for recorded, as I believe it gives me that little peace of mind.
I created one of the campaign election videos for Labour, and Jeremy Corbyn,
This is a new version of Emeli Sande, Hope "You Are Not Alone
You can see the video here.
https://m.youtube.com/watch?v=P5o8hRHh9IY
I also always get proof of purchase for DWP things, as well as photocopying them beforehand, and even photographing the envelope with the whole address on it lol. I had thought about recorded/signed for for the MR but couldn't afford it so just went with standard post...I had never thought about the reality of signed for not proving that it's reached the correct person before though, very useful to know!
@OverlyAnxious
The DWP will always send a reminder letter letting a couple of weeks after they've sent you the PIP2 form then you know the form needs to be back to them by so and so date.
I never give the DWP phone numbers ever.
As for posting recorded, I've done the same as you by photographing at the post office and the counter in the photo. Everything is backed up not once but twice?
Yes I also do get paranoid.
I created one of the campaign election videos for Labour, and Jeremy Corbyn,
This is a new version of Emeli Sande, Hope "You Are Not Alone
You can see the video here.
https://m.youtube.com/watch?v=P5o8hRHh9IY
I never give my phone number either my friend ...I am deaf so a phone call is not much use to me .🙂
Thank you all very much for taking the time to write back to my post ...it has settled my mind a little . I will let everyone know if I need to get another copy and post it off or if it's now in their system .. I will use the " proof of posting "in future Poppy ...thank you.
Thanks guys for putting our mind at rest a bit with letting us know this was a normal letter from them , the guy on the phone said its surprising the amount of people who say they have never received their form in the first place .So the decision was taken to send out these " reminder" forms automatically ...we will hear from PIP within 8 weeks .
Thanks again guys ....your replies were much appreciated 👍
Scope community team
Scope
Please allow me to express my thanks to Poppy123456 @ Chloe @ Sam and others who took time to chat to me about my transcition from DLA to PIP .
The dreaded brown envelope came sailing through my door this after noon , with intrepidation i opened it, I think the stress all left me at one time and i felt totally drained all day.
Thank you to all who helped and encouraged me when i was at my lowest ebb , thank you all so much...especially Poppy123456.🙂
May your God go with you xx🙏
PS. If i can help anyone with answers to any part of the DlA to PIP process , i would be only to happy to help if possible.
The weird thing was i got a letter from the council ( last week) about my rent and council tax saying i had been awarded a benefit by DWP and my rent benefit would stay the same .....i got my wife to phone and ask what the changes in Dwp were, but they said they could not divulge that information but the DWP will be in touch with me shortly. It looks as if the rent office knew before i did about the 'award' from the DWP.
Not that that is bothering me in any way ....not now anyway.
Thanks again guys , i will sleep well tonight xx
Ps. Any questions and i will do my best to answer them ....although i,m no expert , but i have the battle scars.
Once again , i thank scope and its members for helping me through a period of uncertainty ....it was so good to be able to talk to members about the process of going from DLA to PIP.
God bless. ....Seanchai .
Scope community team
Scope