Call from dwp?

Chanrai
Chanrai Community member Posts: 4 Listener
Hello , I recently had my face to face assessment at home for change of circumstances on the next week on Monday I received a call from a lady from dwp saying even though i said my changes were in may she thinks it’s was before that as my circumstance are worse and how’s he will send out a letter with her decision and I should receive it by next week , had anyone had on with of these calls and what does it mean. I’m confused

Comments

  • April2018mom
    April2018mom Posts: 2,865 Championing
    Hello @Chanrai

    The DWP lady means you can expect a letter detailing the decision that was made soon in the post. Good luck! Keep us updated. 
    Have you requested a copy of the assessment report? That is the next thing to do. 
  • Chanrai
    Chanrai Community member Posts: 4 Listener
    Hello thanks for getting back to me, I will do thanks , yes I requested that but have not received that yet. 
  • April2018mom
    April2018mom Posts: 2,865 Championing
    Chanrai said:
    Hello thanks for getting back to me, I will do thanks , yes I requested that but have not received that yet. 
    Best of luck! Hopefully you will get a letter soon. 
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    Hi,

    It's possible the decision's already been made, give them a ring tomorrow and if it's been made they'll tell you what it is.
  • Chanrai
    Chanrai Community member Posts: 4 Listener
    edited September 2019
    Hi
    ok thanks I will do, 
  • Adrian_Scope
    Adrian_Scope Posts: 11,550 Online Community Programme Lead
    I hope they're able to tell you today @Chanrai, please let us know how you get on. :)
  • Chanrai
    Chanrai Community member Posts: 4 Listener
    Hey guys , I got awarded the enhanced rate which is good so that change is good the letter said said they may owe me some money and I’ll get a letter about that. Thanks For everyone’s advice hope u are all well 
  • Jurph
    Jurph Community member Posts: 367 Empowering
    Great news @Chanrai!
  • April2018mom
    April2018mom Posts: 2,865 Championing
    Fabulous update @Chanrai
  • Chloe_Scope
    Chloe_Scope Scope Posts: 10,511 Championing
    That's amazing @Chanrai! Thank you for letting us know!