Should I have heard something?

nessa1226
nessa1226 Online Community Member Posts: 1 Listener
edited November 2019 in Employment and Support Allowance (ESA)
Hi everybody 
I  am new to this group so please bear with me.
I have been in the support group ESA since January 2016. I received a review form in July which was filled in and posted within the four weeks allowed to return the form.
Since then I have heard nothing. Is this usual not to have heard anything ?
many thanks

Comments

  • thespiceman
    thespiceman Online Community Member Posts: 6,283 Championing
    edited November 2019
    Hello @nessa1226   Pleased to meet you welcome.

    Thank you for joining and sharing.

    I am one of the team of community champions.  We guide, advise and help new members who join the community and community members.

    There is always a back log of claims. Understand the stress. I would ring the DWP.

    Please if we can help with anything please get in touch, happy to be supportive.

    Please take care.

    @thespiceman


  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi and welcome,

    Backlogs cause delays and there's no timescales to any decision. Most people have face to face assessments as it's rare to have a paper based assessment.

    If you haven't heard anything then the chances are your file is still with the health assessment advisory service, who deal with work capability assessments.  See link https://www.chdauk.co.uk/employment-and-support-allowance-esa

    I would advise you to contact them on 0800 288 8777 and they will give you more information about your review. If it's still with them then it's these you need to speak rather than DWP.

    Good luck.

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