I have just ordered several items from Amazon that
are eligible for VAT relief if they are for a disabled user. Instead of
simply being able to tick a box indicating I qualify for VAT relief, it turns
out one is required to complete a form, available at
file:///C:/Users/Laptop/Downloads/VAT_Relief_Declaration_Form2.pdf
One can then E-mail the form to Amazon. Trouble is, the form isn't
in a format that allows it to be completed in order that it can then be
E-mailed. I was able to use 'Chat' and hopefully the matter will be
sorted. However, I am less than happy that Amazon appears to be yet
another company which takes advantage of people finding bothering too hard and
therefore not applying.
It's like wanting to switch energy
supplier or change broadband supplier - it can be just too difficult, and in my
view companies rely on there being a lot of people for whom this is so.