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Son hasn't received his DLA this week

donna19
donna19 Member Posts: 1 Listener
edited November 2019 in PIP, DLA, and AA
My son hasnt recieved his dla money this week.. and I have no way of contacting them to see why.. any ideas please 
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Comments

  • poppy123456
    poppy123456 Member Posts: 28,438 Disability Gamechanger
    HI and welcome,

    I'm afraid that will be impossible to answer that question because we are not DWP. Your only option is to ring them when the open tomorrow morning at 8am.

    If he's transferring from DLA to PIP and he's recently had a PIP assessment then a decision may have been made on that, which could mean his DLA has ended but we can only guess here.

    Once you've rang if you need more advice then please do come back and ask.
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  • Chloe_Scope
    Chloe_Scope Scope Posts: 10,557 Disability Gamechanger
    Hi @donna19 and a very warm welcome to the community!
    I'm really sorry to hear this, it must have been very stressful.
    Were you able to ring and find out why?
    Scope

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  • mikehughescq
    mikehughescq Posts: 8,845 Connected
    This has also happened in a proportion of cases where DWP think they’ve sent out a PIP conversion letter which never arrives. You don’t think anything is happening but they think you’ve failed to respond within the time-scale and so stop your DLA. Either way it’s a phone call. 
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  • Chloe_Scope
    Chloe_Scope Scope Posts: 10,557 Disability Gamechanger
    Hi @donna19, have you been able to get this resolved? :)
    Scope

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