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LCWRA payment

Hi I have seen on here in the excellent replies that after your Assessment and being described as LCWRA that you will receive payment backdated from 3 month or so after first doctors sick note.
I put a note on my journal asking for more info and after calling an advisor I was told I would not receive any backdated or the extra LCWRA component until 3 month from now, ie March 2020.
I was initially on SSP from work but lost my job due to my illness and was moved onto UC in April 2017.
My assessment was last month in November 2019 and the decision was in last week or so.
I'm really confused as to why if the advisor is correct I will not be paid from 3 month of my first UC doctors sick line but 3 month from the assessment date.
I know it's been stated on here many times of the 3 month from sick note but the info from the advisor contradicts this. I'm confused and worried and any help and views will be very helpful and grateful thank you.
I put a note on my journal asking for more info and after calling an advisor I was told I would not receive any backdated or the extra LCWRA component until 3 month from now, ie March 2020.
I was initially on SSP from work but lost my job due to my illness and was moved onto UC in April 2017.
My assessment was last month in November 2019 and the decision was in last week or so.
I'm really confused as to why if the advisor is correct I will not be paid from 3 month of my first UC doctors sick line but 3 month from the assessment date.
I know it's been stated on here many times of the 3 month from sick note but the info from the advisor contradicts this. I'm confused and worried and any help and views will be very helpful and grateful thank you.
Replies
As @poppy123456 said, the waiting time is from the first fit note (assuming there have been no gaps in these), not from date of assessment / date of decision.
It might be worth getting in touch again and explaining it. Unfortunately it does seem to be a common problem.
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