Universal Credit
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tcopping1tcopping1 Member Posts: 6 Listener
first sick note 11th April. Sent in capability form 27th August. 
Finally got a reply on the 11th December only due to me badgering them. 
Told I would receive any money owing to me within 7, working days but any money owing that would take out. I had to ring them today 20th December to find what was going on. Was told my how much my reward was but it needs to go to the board to decide whether their going to take £309 owing from over payment of child tax credit. Which I’ve been paying off monthly. Fine but the 7, days said that would happen now their saying another 14. Personally I think the bank is closed on claimants for Christmas and their just mucking me about. This is in total 8 going on 9 months wait. 
Furious is an understatement. 


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    It's very frustrating when they give a timescale but timescales don't exist because of backlogs which cause delays. It annoys me when they tell people a certain time but i'm not really sure how they can predict this.

    Unfortunately, when you're owed backdated money if you already owe money to them then they are entitled to take the money you owe from the backdated money but before they can do this is needs to go to debt management.

    As there's a 3 month waiting period before LCWRA starts then you won't receive the full 9 months backdated money because LCWRA isn't paid until the 4th assessment period. When it's paid from will depend on when your assessment period is against when you sent your first fit note.

    The only downside to all of this is that now it's Christmas which will delay the process even further because they are closed from 24th and reopen again on 30th December, then closed again for 1st January.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
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