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We want to hear about your experiences with taxis and other private hire vehicles

Maria_ScopeMaria_Scope Scope Insights Posts: 22 Courageous

Scope are trying to learn more about disabled people’s experiences with transport, especially taxis and other private hire vehicles. We know that many disabled people, and parents and carers of disabled children, have lots of feedback about transport issues. We’ve put together a short survey that should help Scope’s understanding. The survey should only take 4-5 minutes to complete.

As a thank you for your time and effort, Scope can offer anyone who completes the survey £5 in the form of an eGift card. The £5 can be spent at a variety of online and high street retailers, and it won’t affect any benefits. If you want to claim your £5, please remember to include your email address when you are asked for it during the survey. You should receive the eGift card to your email address within two working days of completing it.

Click HERE to begin the survey.

If you’ve got any questions or issues, don’t hesitate to get in touch with Scope’s Panel Officer, James Roscow, by emailing [email protected]. You can also phone on 02080364906.

Merry Christmas!


  • thespicemanthespiceman Member Posts: 6,408 Disability Gamechanger
    Hello @Maria_Scope   good filled it in.

    Wish you all the best in any results and positive outcomes. 

    Community Champion
    SCOPE Volunteer Award Engaging Communities 2019
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  • Maria_ScopeMaria_Scope Scope Insights Posts: 22 Courageous
    Thank you so much @thespiceman! We really appreciate it!
  • emmarenshawemmarenshaw Member Posts: 712 Pioneering
    Hello @Maria_Scope , filled in. I hope it helps.
  • Maria_ScopeMaria_Scope Scope Insights Posts: 22 Courageous
  • AlisonNettyAlisonNetty Member Posts: 138 Pioneering
    I use Amber and at the moment I don't have any problems, but the buses is a different thing... I hate using buses because people stare a lot and the  bus driver never puts the ramp down as I have a Walker. I take a seat but people stare at me because I have a seat on my walker. Maybe I should sit on my walker seat in future... just don't know what to do..
  • Maria_ScopeMaria_Scope Scope Insights Posts: 22 Courageous
    Thanks for the useful insights @AlisonNetty! it'd be really helpful if you filled in the survey. It only takes 5 minutes and Scope can offer you a £5 voucher for your time as a thank you :)
  • AilsAils Member Posts: 2,268 Disability Gamechanger
    Sorry I missed your survey. @Maria_Scope.  I hope you got lots of interesting feedback to help you with your research.  I use taxis a lot as I can no longer drive and my husband isn't always available to take me places due to work commitments, but the taxi company I use are really great and so helpful.  They have a wheelchair accessible taxi that allows me to be driven right into the taxi and secured safely for the journey.  I do on occasion use another taxi company if my preferred one isn't available which is just a normal car where I can transfer into the passenger seat and my wheelchair gets folded up in the boot.  Where I live in Dumfries & Galloway, the council operates a taxi voucher scheme for disabled and elderly people where they give you £100 worth of taxi vouchers each year to use for journeys.  I suppose it isn't a lot and I do use mine up really quickly, but it is better than nothing and quite a good idea to help people.  One the whole, I find taxis to be a lifeline for me getting out and about.  :smile:
    Winner of the Scope New Volunteer Award 2019.   :)
  • Maria_ScopeMaria_Scope Scope Insights Posts: 22 Courageous
    Thank you @Ails for helping Scope gain a deeper understanding of the issues associated with using taxis and private hire vehicles. We really appreciate it! 
  • AilsAils Member Posts: 2,268 Disability Gamechanger
    You are welcome @Maria_Scope.  Glad to be of help.  :smile:
    Winner of the Scope New Volunteer Award 2019.   :)
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