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Can someone help please?
My Mum was in receipt of Incapacity benefit and has been for a number of years due to a serious accident that left her unable to work. Due to the injuries and her mental health it was decided she did not nees to attend assessment so I believe was awarded indefinitely? She was sent some forms to fill in and then someone called her in November (I don't know what was discussed) and it seems her Incapacity benefit was stopped in December. This week she has received a letter dated 23rd December advising that she is not entitled to ESA(IR) from 05 April 2017 due to receiving Industrial Injuries during the period concerned (the industrial injuries was from a seperate accident at work many years ago that left her with permanent back injury when she was nursing but she returned to work in a non nursing role, so did work after this). I can see there are 2 types of ESA - have they done the wrong one? Should she have been transferred automatically due to already being in Incapacity benefit? She now only gets DLA and the industrial injuries which come to a little over £400 per month - there's no way she can survive on that while paying a mortgage. If anyone can advise, I would be so grateful as I don't know how it all works and I'm geuninely worried this is going to give her mental health a serious set back.