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Motability Car

tcellmutationtcellmutation Member Posts: 125 Pioneering
edited January 2020 in PIP, DLA and AA
Hello Scope community!

I’ve many health conditions which cause problems which leave me not being able to lead “my” past normal life. I’ve come into a spell of good health, but I’m aware as before it’s just a spell but deciding to make the most of them now.

I’m entitled to a car on the Motability scheme. In order to order my car I (as always) I present my “certificate of entitlement” to the car dealership which unlike before does not mention anything about keeping the certificate for free car tax purposes, however my present new now called “Statement of Entitlement” is 2 pages long with all my points awarded for each PIP category along with a brief note alongside each of the points scored.

Is this now called “Statement of Entitlement” which does not mention anything about the DVLA or any have tax references, the letter I present to the car dealership to order my vehicle?

Many thanks!

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    Of course you need Enhanced mobility for the mobility vehicle. When placing your order with the dealer you just take the front page of the award with you, this is what i did. You won't need the certificate for road tax because when ordering a mobility vehicle all this is done for you before you collect the car from the dealer. When you do collect it, you need to pay any advance payment you may have and then enter the pin number given to you by motability.

    You only need the certificate when taxing a car that isn't from motability.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    edited January 2020
    Hi,

    Of course you need Enhanced mobility for the mobility vehicle. When placing your order with the dealer you just take the front page of the award with you, this is what i did. You won't need the certificate for road tax because when ordering a mobility vehicle all this is done for you before you collect the car from the dealer. When you do collect it, you need to pay any advance payment you may have and then enter the pin number given to you by motability.

    You only need the certificate when taxing a car that isn't from motability.
    Hi, Poppy

    Yup enhanced but my certificate (2 pages) front page still shows half of the descriptors, points and personal notes (not generic) to myself in detail (other half on page 2).

    Is this correct? Seems a little weird that it’s just not 1 clear page as my previous one without all my “personal notes”
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    edited January 2020
    The actual decision letter will tell you exactly what you were awarded on the front page of the letter. The full breakdown of the points awarded will be on the following pages.

    If you've requested a copy of the award then you'll receive a statement of entitlement but the front page will be missing, it will have a breakdown of the points scored and what was awarded underneath. What you have sounds like this and this is absolutely fine to take to a dealer when ordering your car.

    Actually, when i ordered my 2nd car just a few months ago they didn't even ask me for my award letter.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    edited January 2020
    The actual decision letter will tell you exactly what you were awarded on the front page of the letter. The full breakdown of the points awarded will be on the following pages.

    If you've requested a copy of the award then you'll receive a statement of entitlement but the front page will be missing, it will have a breakdown of the points scored and what was awarded underneath. What you have sounds like this and this is absolutely fine to take to a dealer when ordering your car.

    Actually, when i ordered my 2nd car just a few months ago they didn't even ask me for my award letter.
    Just so we are on the same page. This is page 1 of 2



    Is this the correct document to take to the dealership? As you can see it’s an all in one letter.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Yup, that's exactly the same as mine but you'll need the page with the mobility part, not the daily living part and yes you can take this.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    Yup, that's exactly the same as mine but you'll need the page with the mobility part, not the daily living part and yes you can take this.
    Thanks Poppy.

    My only annoyance is that when handing over the document it will be “scrutinised” by the dealer who may judge, especially as I’m having a really good spell.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    edited January 2020
    You're welcome,

    No, this wouldn't happen. They are not there to judge anyone on anything. They are there to help you and nothing more. I've always found mobility advisers at dealers nothing but extremely helpful.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    You're welcome,

    No, this wouldn't happen. They are not there to judge anyone on anything. They are there to help you and nothing more. I've always found mobility advisers at dealers nothing but extremely helpful.
    Thanks Poppy
  • 66Mustang66Mustang Member Posts: 4,306 Disability Gamechanger
    edited January 2020
    Yup, that's exactly the same as mine but you'll need the page with the mobility part, not the daily living part and yes you can take this.
    Thanks Poppy.

    My only annoyance is that when handing over the document it will be “scrutinised” by the dealer who may judge, especially as I’m having a really good spell.
    I was worried about this too as I have no physical issues and from the outside I appear perfectly able just very reserved.

    Poppy is right they are not there to judge, from my experience the staff in the dealership are incredibly helpful and accommodating, even the ones that were not Motability trained were really very good. I got absolutely no feeling that I was being judged in any way, in fact they all seemed quite sympathetic. In truth they likely just want the custom - as long as you qualify that’s all that matters!

    In addition, they didn’t scrutinise the document, in my case (from what I recall) they just took a reference number off the top of the sheet and gave it back to me, that was all that was needed!

    Let us know which vehicle you choose in the end!!
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    66Mustang said:
    Yup, that's exactly the same as mine but you'll need the page with the mobility part, not the daily living part and yes you can take this.
    Thanks Poppy.

    My only annoyance is that when handing over the document it will be “scrutinised” by the dealer who may judge, especially as I’m having a really good spell.
    I was worried about this too as I have no physical issues and from the outside I appear perfectly able just very reserved.

    Poppy is right they are not there to judge, from my experience the staff in the dealership are incredibly helpful and accommodating, even the ones that were not Motability trained were really very good. I got absolutely no feeling that I was being judged in any way, in fact they all seemed quite sympathetic. In truth they likely just want the custom - as long as you qualify that’s all that matters!

    In addition, they didn’t scrutinise the document, in my case (from what I recall) they just took a reference number off the top of the sheet and gave it back to me, that was all that was needed!

    Let us know which vehicle you choose in the end!!
    That’s very reassuring. I feel much better now.

    Thanks very much indeed!




  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    My last motability adviser from the dealers was so nice and extremely helpful. Rang me quite a few times with updates on my new car because i waited 3 months for collection. I had a full tank of fuel free as well because i was his first motability customer. 2 days after i collected my car i returned to the dealers with a thank you card and a box of chocolates. A little thank you goes a long way.

    You will be fine. Enjoy choosing the right car for you.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    Tomorrow is the day! I don’t have any utility bills to take in as prof of address. Just passport, driving license, hospital letter, pip letter. All other bills are online. Not sure if they accept bills printed?
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    All you need is your driving license and PIP award letter.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
  • April2018momApril2018mom Member - under moderation Posts: 2,882 Member - under moderation
    Good luck @tcellmutation

    Take a photocopy of your driving license or passport. When I went to the dealership last September, I had a benefits letter with our address on it. I also took a copy of a credit card statement from the bank. 
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Good luck @tcellmutation

    Take a photocopy of your driving license or passport. When I went to the dealership last September, I had a benefits letter with our address on it. I also took a copy of a credit card statement from the bank. 
    A photocopy of driving license or passport isn't needed at all. The actual driving license itself is needed, along with the PIP award letter.

    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    edited February 2020
    Well it’s CD (Car Dealership) day! I’m gunna try with just driving licence and pip award letter. 

    I will update you guys whilst I’m waiting around at the dealership.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Well it’s CD (Car Dealership) day! I’m gunna try with just driving licence and pip award letter. 

    Have fun. As advised, those 2 will be accepted as i've very recently got my 2nd mobility car.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    This will be my 5th motability car. Just forgot what’s needed. Last time I drove was 18 months ago!

    Never kept a motability car for more than 1 year🤦‍♂️
  • skullcapskullcap Member - under moderation Posts: 182 Courageous

    Thanks Poppy.

    My only annoyance is that when handing over the document it will be “scrutinised” by the dealer who may judge, especially as I’m having a really good spell.
    I agree, the dealer will not be interested in how you are or what you can do - they are only interested in getting you into one of their cars.
    I didn't know if to laugh or cry when speaking to someone from AgeUK a year or so back.
    They helped a guy claim PIP which was successful for both care and mobility. However the guy turned up a few months later to clean their windows (ground and first floor). Remembering who he was and what they had done for him and seeing him run up and down the ladder they reported him to the DWP as carrying out a benefit fraud.

  • pollyanna1052pollyanna1052 Member Posts: 1,999 Disability Gamechanger
    I`m sure no-one would be judged as their entitlement to a Motability car by a dealer.

    He just wants your business and to tick he has done his job!

    tcellmutation.....what type of car are you getting? It is exciting!
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    Just PIP letter and driving license required :) Car ordered!
  • Adrian_ScopeAdrian_Scope Testing Team, Community Team Posts: 7,949 Scope community team
    What did you pick @tcellmutation?
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  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    edited February 2020
    What did you pick @tcellmutation?
    Mini Countryman 2.0 S Exclusive 


    :)
    Leather heated seats. Sat Nav with touchscreen infotainment. Apple CarPlay etc. Live traffic updates. All sorts. Happy! 
    Came to 30K :open_mouth:  
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    This is awkward...
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Beautiful car! I did test drive one for 48 hours but sadly decided it wasn't quite right for me.

    What is awkward?
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    Garage just called me. Expected to be with them in 4 weeks. Sweet! Now just to save for the advance payment... :#
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Have fun when you do receive it.... ahh that new car smell :)
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • Chloe_ScopeChloe_Scope Scope Posts: 10,662 Disability Gamechanger
    That looks like a beautiful car @tcellmutation!! 
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  • 66Mustang66Mustang Member Posts: 4,306 Disability Gamechanger
    Congrats!!! Lovely choice. I went for the 3 door Cooper S but the regular Mini hatchback, not the Countryman, and I love the car. If yours is similar to mine I think you will really like it.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    edited February 2020
    Cheers! Now i need to build up energy to make use of it. I think it’ll initially be fun but then drain me mentally. Must think positive! It’ll be great getting to the hospital and back much quicker. I pretty much live there. That will be a huge plus indeed. A summer day out. It’ll be with it  :)
  • Adrian_ScopeAdrian_Scope Testing Team, Community Team Posts: 7,949 Scope community team
    Good choice @tcellmutation. Not long until you'll be driving in style. Very jealous!
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    Scope

    If you have a few minutes to spare, we'd appreciate your feedback on our online community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    edited February 2020
    This is my car. Obviously right hand drive. Oh and black roof racks...I think


    18 months no driving. Very excited guys!
  • 66Mustang66Mustang Member Posts: 4,306 Disability Gamechanger
    Wow nice!!!!!!!!!!!! I like the white seats!
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    :) doesn’t matter if they turn blue from jeans over time. Only a 3 year car ;)
  • skullcapskullcap Member - under moderation Posts: 182 Courageous
    :) doesn’t matter if they turn blue from jeans over time. Only a 3 year car ;)
    You got it! BMW (Mini)/Jaguar white/cream leather seats are atrocious for transferring dye especially from jeans. I had a 520 BMW M Sport with white leather and got rid of it after 12 months for that reason. Then bought a new Jaguar XE which had the same problem so then after 2 years of weekly cleaning I bought a  Range Rover Evoque that has black leather - brilliant, you don't notice it.

    Trying to keep them clean is hard work although the little bottle of leather cleaner that comes with the BMW works well. 
  • 66Mustang66Mustang Member Posts: 4,306 Disability Gamechanger
    Out of curiosity what’s it like driving after not having driven for 18 months?

    Did you go for the manual or auto?

    I think the engine is the same 192hp 4 cylinder unit as the one in my Cooper S. It really goes along very nicely and sounds good too. Also the official MPG was 43 but we got mine up to 58 on a steady run in green mode. Yours may be a little less due to the extra weight but you still may get 50ish. Crazy for a car that’s meant to be a sporty car!! :)

    PS I’d make some effort to keep the seats clean as if you keep the car for 3 years and then hand it back you get £600 if it’s in good condition! Pays for the AP on your next car, or some of it at least!  :D
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    I didn’t test drive it haha! I know I’ll like it. Not fussy. Went for manual 189bhp. 0-62 in 7.6 seconds. I’ll definitely look into buying some decent seat cleaner. Didn’t realise about the £600 good condition hand-back. My deposit is £750
  • 66Mustang66Mustang Member Posts: 4,306 Disability Gamechanger
    edited February 2020
    I’m very excited for you!

    The cars have loads of really cool little features. The lights around the central display gradually light up as the engine revs faster for example.

    Also you can hold down the unlock key on the key fob and the windows all come down...

    Oh and the S models have a rev matching function which I really like. You can change down gears and come off the clutch immediately and the change is super smooth. :D

    If you want any help or advice when you get it just PM me I’m happy to help out!
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    I didn’t test drive it haha! I know I’ll like it. Not fussy. Went for manual 189bhp. 0-62 in 7.6 seconds. I’ll definitely look into buying some decent seat cleaner. Didn’t realise about the £600 good condition hand-back. My deposit is £750

    Wow i must admit, you're very brave choosing a car without the test drive first.

    I test drove the exact same model for 48 hours and i can tell you, it's very fast and very comfortable. Easy to use infotainment system too. The only downside for me was the very heavy steering and in the end i decided against it for this reason.

    I lost my driving license because of medical reasons for 9 years quite a few years ago. When i got my license back, it was very easy to get behind the wheel again, you never forget!

    Have fun in that car!
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    Just an update. I’m picking up my car tomorrow. Very excited I must say! :D
  • Chloe_ScopeChloe_Scope Scope Posts: 10,662 Disability Gamechanger
    I hope it goes well today @tcellmutation
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  • tcellmutationtcellmutation Member Posts: 125 Pioneering
    I hope it goes well today @tcellmutation
    Thanks! Yup all went well although I couldn’t walk as my balance had gone about 30 mins before I was due to pick it up. Brother drove it to his and I waited until balance came back and felt better. Nice car! Got some poke to it which is great!

    Life begins...again!
  • Chloe_ScopeChloe_Scope Scope Posts: 10,662 Disability Gamechanger
    Really glad to hear it went, I look forward to seeing your adventures! 
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