phonecall

andsha
andsha Online Community Member Posts: 11 Connected
edited February 2020 in PIP, DLA, ADP & AA
hi all my partner had his pip tribunal due last Fri on Thurs morning a lady from pip called to say they had looked at his claim again and decided to award him enhanced on mobility for 5 years he was on enhanced daily living and standard mobility for 3 years. obviously he accepted the offer and they lapsed the tribunal but today he received his award enhanced on both for 3 years we've tried ringing them and the said the case manager he spoke too would ring him back but low and behold they haven't so will ring again on Monday I'm hoping this is a mistake obviously on their part and they change the dates but was wondering has anyone else had anything like this happen thanks to all in advance for any replies

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,456 Championing
    Hi,

    Are you sure it was 5 years that was offered and not 3 years?
  • andsha
    andsha Online Community Member Posts: 11 Connected
    hi thanks for your reply yes it was definatley 5 years, she said to him we have decided to award enhanced mobility and change award length to 5 years which are the 2 things we appealled against
  • andsha
    andsha Online Community Member Posts: 11 Connected
    just to update if anyone is interested he rang dwp and after awaiting a call back from the case manger she confirmed it was a mistake on her part was very apologetic and is sending him a new award letter out with the new 5 year date on no reassesment before 2024 
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    @andsha That's great news thanks for updating us
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Thanks for updating us @andsha! Really happy they have been able to sort it!
  • Adrian_Scope
    Adrian_Scope Posts: 14,270 Online Community Programme Lead
    Great news @andsha!