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ESA/SDP Stopped And Forced On To UC Twice!! PART 2
PGN67
Member Posts: 14 Listener
This is what happened after I was put on to UC for the 2nd time.
On 10 May 2019 I was put onto UC and I had asked that it be back dated to when I first went onto UC on 10 April 2019. After verifying my identity at the jobcemter on 21/5/19 I asked for advance of £588 that was paid the same day. On the 22/5 case worker wrote in my journal I was owed £588.65 from April and I was paid same day. Then on the 29/5 I asked for the rest of the new claim advance of £608.97 and was paid. But then I received a noticed saying on 17 May 2019 I wil be paid £588 and another saying I will get my first UC payment of £1197.62 on 17 May 2019 by 8pm. I called UC to tell them I did not get the £1197.62 on 17/5/19 so it must be owed to me if it had been written in my payments in journal. They said I was paid but in two payments. On 17/5 I was paid £588 so for accounting purposes the £608.65 on 29/5 was added to the £588 to make £1197.62. WRONG!!! I did not get paid anything on 17/5 and the £608.65 on 29/5 was a new claim advance.
As you can see none of it makes any sense so I told them false accounting must be illegal and if the system puts out the payment advice them someone got paid and it was not me. So I asked for MR on 31/5/19 and was told it was submitted. I called every week asking for the decision and was told it can take months. 7 months later I Dec I find that it was not even submitted. My pay day is 17 of the month and I fell behind on Bill's and debts. Not once have Dwp called or written to apologize instead they accused me of not telling the truth. So I have the bank statements and all evidence from my journal that I want to complain to Dwp. But like the first time...do you think they will admit to the big mistake and cover up?
On 10 May 2019 I was put onto UC and I had asked that it be back dated to when I first went onto UC on 10 April 2019. After verifying my identity at the jobcemter on 21/5/19 I asked for advance of £588 that was paid the same day. On the 22/5 case worker wrote in my journal I was owed £588.65 from April and I was paid same day. Then on the 29/5 I asked for the rest of the new claim advance of £608.97 and was paid. But then I received a noticed saying on 17 May 2019 I wil be paid £588 and another saying I will get my first UC payment of £1197.62 on 17 May 2019 by 8pm. I called UC to tell them I did not get the £1197.62 on 17/5/19 so it must be owed to me if it had been written in my payments in journal. They said I was paid but in two payments. On 17/5 I was paid £588 so for accounting purposes the £608.65 on 29/5 was added to the £588 to make £1197.62. WRONG!!! I did not get paid anything on 17/5 and the £608.65 on 29/5 was a new claim advance.
As you can see none of it makes any sense so I told them false accounting must be illegal and if the system puts out the payment advice them someone got paid and it was not me. So I asked for MR on 31/5/19 and was told it was submitted. I called every week asking for the decision and was told it can take months. 7 months later I Dec I find that it was not even submitted. My pay day is 17 of the month and I fell behind on Bill's and debts. Not once have Dwp called or written to apologize instead they accused me of not telling the truth. So I have the bank statements and all evidence from my journal that I want to complain to Dwp. But like the first time...do you think they will admit to the big mistake and cover up?
Replies
Did you make a rapid reclaim to UC? If so then your claim would not go through the whole verification process again and can be put back into payment using your old payment date.
Could that explain why the payment was put down for 17th May?
Joanne
Scope
My first UC claim was closed before I could verify my identity due to being in receipt of Sdp. The 2nd claim assessment period was 10/5 - 10/6 with first payment on 17 June 2019. When it was back dated to 10 April 2019 they say my first payment of £1197.62 would now be paid on 17 May 2019. I did not get a penny from Dwp on that day so I asked them where the payment is and could it be paid to me as stated in my journal. I asked for MR on 31/5 and it was never submitted by my case worker. I was told it could take months so be patient.
That is why I am here now.
P
I agree with @poppy123456 and @woodbine. Contacting your l0ocal MP is probably the best thing to do next. Let us know how you get on, I hope you manage to get it sorted out.
Scope
By telephoning the DWP and chasing it, I think the DWP should have interpreted this action as an MR request in its own right.
It may be useful to request a Subject Access Request:
https://www.gov.uk/guidance/request-your-personal-information-from-the-department-for-work-and-pensions
There is a tactic that CPAG have been promoting which is a pre-action judicial review letter. The advantage of this is that you send it directly to the DWP legal term, who are obliged to respond within 14 days. Here is some info on this:
https://cpag.org.uk/welfare-rights/judicial-review
CPAG have a specific letter template to deal with MR delays. I do think if you told the call-handler that you wanted them to look at their decision again - then you did lodge an MR - particularly if they told you "it can take months.":
JR10 UC delay in providing UC MR decision
This may be a route you could go down with the help of your local advice agency / Citizens Advice.
It would get the matter before the DWP legal team, who tend to have more knowledge and discretion than the DWP Decision Makers and the Complaints Dept.
This action would be in addition to getting your MP involved, and a DWP complaint.
Thank you for the links that I've looked at and I feel it is time to take further action. I am a victim of dwp maladministration and having no reply to my complaint shows they are no at all concerned about my well being. I've only ever wanted the amount that I lost from sdp but seems I'm getting no where on my own.
I also wrote to esa and asked for a MR on the way my esa got stopped on 4/4/19 then back dated to 13/2/19 as it took me out of the 30 day period for sdp transitional protection. It also took away my right to transition to jsa /sdp. And when I was given that chance by having my jsa transition back dated to 13/2/19, it was also taken away when I was forced on to UC on 10/4/19.
I also wrote to UC asking for the MR I asked for on 31/5/19 be looked at because when my first UC claim on 10/4/19 that had been back dated to 10/3/19 was cancelled because they said I received my last sdp payment within the last 30 days from 27/3/19, I should go on jsa. But in doing that it actually took me out of the 30 days from when I was last eligibal for sdp which was the 13/2./19.
I'm sure you are confused by all this so I will say that i am convinced that I have been taken out of getting sdp transitional protection and the top up pay 3 Times on purpose because I complained about the DM that's took 48 days to stop my esa. I await the outcome.