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How does she apply for a food parcel?

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AlEustace71
AlEustace71 Community member Posts: 1 Listener
My mother is a pensioner she is also disabled  she was asking the local food bank how dies she apply for a food  parcel and was told to ask her doctor  who nothing about this she has been  told to ask  for a referral letter or something along those  lines  can anyone help please ? ? 
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