What do I do next?

Cutelady60

My boyfriends esa was due to go into his bank today. Have tried calling dwp but the phone gets cut off as soon as you go through to an adviser. Has anyone had this happen to them and what can you do now. He has £11.00 in his account. Please advise me what to do next.

chiarieds

Hi @Cutelady60 - I'm sorry to hear this. Unfortunately we've had a few members say their ESA payment was late. It's difficult when you can't get through to the DWP. I hope he finds his money goes in by the end of today.

Chloe_Alumni

Hi @Cutelady60, really sorry to hear this! Did he manage to get through to DWP?

Cutelady60

Yes I managed to get through in the end he got his money 2 days late but at least he got it 
thanks for your advice and support. Stay safe 
tricia x

Adrian_Scope

Glad to hear he received his payment in the end @Cutelady60 but it must have been very stressful to not know what was happening and receive it late.