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PIP waiting time

lightsoff Member Posts: 1 Listener
edited June 2020 in PIP, DLA, and AA
Hi everyone,
Im new here. 

I made a claim for PIP on 26th February 2020. 
I had quite a bad relapse with my biploar and was sectioned for a few days in January, thus far they have not been able to get my medication correct so my psychiatrists advised me to make a claim for PIP. In the past 6 months my mobility is limited, i have developed muscle weakness through a combination of a B12 iron deficiency and the side effects of my medication so walking or travelling alone is near impossible. My doctor initially arranged for physiotherapy but due to covid-19 lockdown ive not managed to have any yet.
So... i applied on 26th february, received a tex message on 13th March saying the received it, another text on 31st march to say they have sent my form to a 3rd party for a medical assessment and i will receive a response from them next. Its now 19th May and ive not received a text, email, phone call or email from anyone. 
I understand face to face assessments have been scrapped but surely I should of received a response by now? 
I called the PIP helpline yesterday and all the could tell me that it was with their 3rd party assessors.
Could anyone share any light on when you think i would get some sort of response or decision on this?
Thanks in advance.


  • katho31
    katho31 Posts: 692 Connected
    hi, hopefully Adrian from scope will respond to you very soon, best of luck too. im in a similar situation, although a different condition to yourself, I applied early feb for pip, had a txt that dwp had received my forms then nothing, I finally got through to dwp last week and was told that my claim was with an assessor so just have to wait. people in wales, northern Ireland and someone in Birmingham have all had confirmation of award/failure of award on this forum and all applied later than feb? just got to cross fingers and hope.
  • mikehughescq
    mikehughescq Posts: 8,845 Connected
    The aim would be for a face to face assessments within 13 weeks from it being passed to a HCP. However, assessments have moved to telephone only. It should be obvious that both DWP and assessment providers have less staff at present; less offices open; less IT support and so on. Add in that every case is different and comparisons to what happens to others aren’t really relevant. Also...

    These are extraordinary times and it just isn’t realistic to expect an organisation to somehow be the exception which carries on as normal. 

    Rather then worrying about when an assessment might take place your time would be better spent ensuring you know your way around the PIP descriptors and regulations and how they apply to you. It’s not difficult. It’s all online. You’d then be well advised to casts critical eye over your supporting evidence - medical or otherwise - and look for gaps in your case. Doing all of the above will also be magnificent preparation for any assessment whenever it takes place as you’ll better understand why they’re asking what they’re asking whereas most people go in blind and then wonder why it went wrong; exclaim how unfair it was and so on. 
  • katho31
    katho31 Posts: 692 Connected
    nk I am very realistic, I also know these are unprecedented times, people have different and varying degrees of conditions. they have less staff, less offices open etc..i was making comparisons regarding other users on this site and im allowed to have an opinion and be angry and upset, we live in a democracy. my time is spent trying, not patronising, others who are less fortunate and helping if I think I can. I know my way around the pip regs and descriptors, it is the persons needs, difficulties and impact on the individuals ability to live an independent life. I have cast my critical eye over my supporting evidence, no gaps could be found by my husband, myself and citizens advice bureau. stay safe.
  • mikehughescq
    mikehughescq Posts: 8,845 Connected
    @katho31 my post was largely in response to the OP. I’m not clear why my posting my view prevents you having your view given that you posted first! Both of us having views sounds exactly like “democracy” to me.

    FWIW my sole point in respect of your specific post was that regional comparisons are pointless. I’ll happily stand by that. The speed at which an assessment progresses depends on factors such as

    - the amount of evidence to be weighed in order to decide whether an assessment could be paper only. Someone sending in 20 bits of extra evidence may find their case takes longer to pass even that stage compared to someone who put in maybe 5. 

    - the availability of assessors due to the pandemic and whether there are offices open and facilities available for a telephone assessment to be conducted. 

    - whether local DWP offices are able to transfer all the above evidence to the assessment provider. Are they open? Do they have enough staff and so on.

    - the availability of medical advice on complex conditions or contradictory evidence when many medical professionals are otherwise engaged at present. 

    - the profile of existing cases in different areas. Area A may have a backlog of terminal illness cases because their local specialist cancer hospital hasn’t been able to respond to DS1500 queries for example. Area B may have diverted resources to UC assessments and so on. 

    Those are only a small number of the complex factors in play at present.

    Therefore comparing yourself to anyone who applied at the same time as you even if we say they had the same conditions and were in the same part of the country literally wouldn’t tell you anything about how long you might expect to wait. 

  • katho31
    katho31 Posts: 692 Connected
    ill leave it there now.
  • Chloe_Scope
    Chloe_Scope Scope Posts: 10,557 Disability Gamechanger
    Hi @lightsoff and a warm welcome to the community, how are you doing today? :)


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