Terminated assessment experience

allergic2idiots

Can I be forgiven for thinking that in order to be employed to conduct asssessments for ESA & PIP you are required to have an exceptional ability for what can only be described as blatant, bare-faced lies?

Adrian_Scope

Hello @allergic2idiots and welcome to our little community.
Would it be safe to assume you've recently had a bad assessment experience? If so, will you be appealing?

janer1967

Hi @allergic2idiots Welcome to the community its great to have you on board.

From your post I gather you have had a bad experience at the hands of an assessor like so many others. However they are not all bad . I have had both good and bad, but most people don't come onto a forum like this to tell us about positive outcomes.
If you need any guidance to appeal please let us know

chiarieds

Hi @allergic2idiots - Welcome to the community from me too. I'm the same as Jane; I had a bad one, whom I was told hadn't completed all of the assessment, then had a good one 2 weeks later. It wasn't much fun having 2 assessments instead of just one however. How are you doing?

steve51

Hi @allergic2idiots

Good Afternoon & Welcome it’s great to meet you today.

I am one off the Community Champion’s here at Scope.

Sorry but I assume that you have experienced a bad Benefit Appointment??

Do you want to talk about it???

Or is there any info/support that I offer you????

@steve51

Ails

Hi @allergic2idiots and welcome to the Community.  How are you today?  It's nice to meet you and have you on board!  I'm sorry if you have had a bad experience with a DWP assessment.  Unfortunately, many of our members have experienced the same thing which is a real shame, but as others have said, you do get good assessments too, but these are hardly ever highlighted.  There is some very good information on benefits on the site if you would like to have a look and it may help you if you decide to appeal.  We are here also if you need any advice/information too so please let us know if we can help you at any time.  All the best. 

allergic2idiots

I attended for ESA assessment in February. RN  commented that my pain cant be as bad as all that as I only take paracetamol and occasionally co-codamol. I have rheumatoid & osteo arthritis, polymyalgia, Sjogrens* syndrome. I knew that DWP had issued guidelines about that point, in addition to which G.P.s had been told not to prescribe opioids as there were growing concerns about the numbers of patients who developed dependancies on strong pain-killers. Assessor did not care to have these things pointed out to him, but I believe I was tactful. He appeared not to be at all well-informed about my treatments etc. I asked him again to confirm that he was a RN. He got up from the desk, walked over to the corner of the room, opened the door and told me that he was terminating the assessment. I remained seated and he repeated that he was terminating the assessment. I made no comment, simply got up and left. I could not open the heavy fire-door and he stood and watched me struggle. I had to ask him to open the door. He later denied that.I invoked the formal complaints procedure. He claimed that I refused to answer his questions - he didn*t ask me any. He further claimed that he explained the reasons why he terminated the assessment. Not true - had he done so I would have challenged them. He further claimed that he waited with me in the waiting-room until my companion came to meet me. Not true. The Leeds-based complaints dept further claimed that the Receptionists (I only saw one! ) observed that I did not appear to be distressed, upon my arrival at the Centre or upon leaving. I wasn*t in the least distressed and at no time to claimed to have been so. Furthermore, the Receptionist did not look at me, or my I.D., so in the absence of any eye-contact I was curious to learn by what means did the Receptionist form the view as to my distress or lack of same. No-one is at all surprised at my experience and I am now referring the complaint to the I.C.E., for what it*s worth. This man must have put on his C.V. that he was a proficient liar. These jobs are very well paid. I am referring the case to the Nursing & Midwifery Council.   

MsCuriosity

@allergic2idiots

Hi there

Oh, another satisfied customer from the PIP assessment I assume lol. What they are really good at is causing annoyance, anxiety and stress.

Don't take it personal they are designed to reject everyone. Don't give up though. Please, please. please keep fighting. The more we challenge, the more we change. The only justice where PIP is concerned is in the Tribunal. You will get there. You will.

allergic2idiots

I think I could be forgiven for finding it so easy to believe that, when they apply for these jobs, the include on their C.V.s " proficient, pathological liar ". Channel 4 found that the vast majority of M.R.apps are submitted owing to claims that HCP lied in report. Exposed so very clearly by Select Committee.

allergic2idiots

Nurse should have told the truth, that was all I required of him. It could have been handled discreetly. 

allergic2idiots

He didn*t ask me to leave exactly. He got up, walked over to door, held it open and simply said he was terminating the assessment..Hopelessly incompetent, infantile, spineless & consummate liar.

alieshia

I am wondering if there is CCTV available of you trying to open the door? You only need to disprove one comment to cast doubt on the rest. 

I personally wouldn’t have left the building without making a complaint at reception but it’s very easy to say what you would or wouldn’t do in hindsight. In the moment it’s very stressful and I can understand just walking out.

allergic2idiots

I felt that a dignified departure would be more appropriate. I suffered no financial loss. We do have incontrovertible evidence that Nurse lied in one area, which means that the veracity of his response is, at the very least, questionable.

allergic2idiots

The problem I have is the issue of Nurse claiming that I refused to answer his questions. He didn*t put any questions to me. Went on to lie that he had explained reasons why he terminated assessment. He did not. I made statement to Law Centre following day. I was asked what * form of words * were used. No form of words used at all.

Adrian_Scope

Username_removed said:

If someone told me they were terminating my assessment but declining to tell me why I’m struggling to think of a reason why I’d leave. If a bus driver stopped in the middle uf nowhere and told you you’d got to get off without explanation would you do so?

I just wanted to jump in here without my Scope hat on and say I know many people that would. I don't know about @allergic2idiots but I know for certain my partner would (and has) done similar. She would leave without question. Unfortunately, not everyone is able to stand up for themselves and some are compliant to their own detriment. My partner would never question being given the wrong change, or being charged extra and she definitely wouldn't kick up a fuss or have the confidence to question if someone indicated she should leave.

Best of luck with the complaint @allergic2idiots. 

allergic2idiots

They are supposed to tell the truth! Had he done so, he would have been compelled to *fess-up and admit he did not ask me any questions. And, no, he did not offer any explanation for terminating assessment. But there is rather more disclosure of which must wait a little. I was more knowledgeable & better informed. However diplomatic I was, he threw his teddy out of the pram!