Quick UC question

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66Mustang
66Mustang Online Community Member Posts: 14,995 Championing
in Universal Credit (UC)
A family member is on UC due to losing their job because of the corona virus. They were supposed to be paid today but weren't. I'm guessing because it is the weekend.

Should they have been paid on Friday? Or, will they be paid on Monday?

Thanks

Comments

  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi @66Mustang as woodbine has said they should be paid on the Friday. I suggest they check their online journal for any messages or check the payments section from the home page.

    If there is nothing there then unfortunately they will have to wait till Monday to enquire 
  • 66Mustang
    66Mustang Online Community Member Posts: 14,995 Championing
    Thanks for the replies. :)
  • Adrian_Scope
    Adrian_Scope Posts: 11,754 Online Community Programme Lead
    Hello @66Mustang. Did their statement show on their online account? Any payments due at a weekend on bank holiday are paid the working day beforehand, so they should have been paid Friday.
    I hope they manage to get it sorted today (phone lines open at 8am).

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