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Quick UC question
66Mustang
Community member Posts: 13,365 Disability Gamechanger
A family member is on UC due to losing their job because of the corona virus. They were supposed to be paid today but weren't. I'm guessing because it is the weekend.
Should they have been paid on Friday? Or, will they be paid on Monday?
Thanks
Should they have been paid on Friday? Or, will they be paid on Monday?
Thanks
Comments
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Afternoon @66Mustang how are you today? I thought if the payment date was a Saturday then they should have been paid Friday, If they are not paid on Monday morning they need to contact UC and find out what the problem is.
2024 The year of the general election...the time for change is coming 💡 -
Hi @66Mustang as woodbine has said they should be paid on the Friday. I suggest they check their online journal for any messages or check the payments section from the home page.
If there is nothing there then unfortunately they will have to wait till Monday to enquire -
Thanks for the replies.
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Hello @66Mustang. Did their statement show on their online account? Any payments due at a weekend on bank holiday are paid the working day beforehand, so they should have been paid Friday.
I hope they manage to get it sorted today (phone lines open at 8am).Community Manager
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