How do I speed things up? Do I have to tell them if I record the call?
can anyone advise me please? i have been waiting 14 weeks now for a pip telephone appointment. 5 weeks ago i spoke to someone called adam at pip (atos) and he said i wouldnt be waiting any longer than 4 weeks, now 5 weeks later they say no one called adam recorded anything on the system about my call! and they have no idea when im likely to get my call! please is there anything i can do to progress things? and do i have to unform them if they call me and i record it? also can they decline to talk to me if i tell them im going to record the call? also is there a time limit to when they have to respond? if only i were running for election, i would be campaigning to get rid of this in humane and barbaric treatment to the most vulnerable in our country